Error After Printing


  1. OneFeather
    Posts : 1
    Windows 7
       New #1

    Error After Printing


    Hello guys, I got a brand new HP Laser Jet Pro 400. After I print I get the blue screen. Here is the information:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF8000220C9BC
    BCP3: FFFFF88002946738
    BCP4: FFFFF88002945F90
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\121413-12214-01.dmp
    C:\Users\One Feather\AppData\Local\Temp\WER-19500-0.sysdata.xml

    I have run a SCANNOW and the result said it didn't find any integrity violations.

    I'm running Windows 7.
      My Computer
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  3. Brink
    Posts : 72,041
    64-bit Windows 11 Pro for Workstations
       New #2

    Hey OneFeather, and welcome to Seven Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
      My Computer
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