BSOD when virus scan


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    BSOD when virus scan


    I have a problem that my PC freeze and then reboot when scanning for viruses, sometimes it appears BSOD: 0x00000124 or 0x00000101.

    When I perform scanning in Safe Mode, it does not have any problem so that I can complete the scanning. I am using AVG Anti-Virus, but I change it to another the problem still continuous.

    Apart from virus scan, it also has the same problem when playing Apps on BlueStacks.

    Here is my dump files:
    Last edited by Zlab; 02 Jul 2014 at 19:13.
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Welcome to SF Zlab :) .

    The bugchecks are mainly hardware oriented.
    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. - H2SO4
    The generic nature of the 0x124 (Arg1=0) stop code means we would have to take
    the trail & error approach.
    Your errors are all a generic BUS error which could mean anything, from PCI-e to RAM.
    Code:
    Error Type    : BUS error
    Operation     : Generic
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80080bd148
    Section       @ fffffa80080bd2d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xbe00000000070f0f
      Address     : 0x000000fdf9106000
      Misc.       : 0xc00a0fff01000000
    What is the make, model and age of your PSU?
    Fill out this form and post back the result:


    Good practice, open up the case and re-seat all types of connection.

    • SATA Cables (HDD/SSD/ODD).
    • SATA-Power.
    • Motherboard 24-pin.
    • Motherboard 4/8-pin (CPU).
    • Re-seat the RAM.
    • Re-seat the GPU.

    Make sure that every slot / cable head is free of dust or other obstruction.
    Make sure that every connection is seating properly and firmly in-place.

    Also have a look at the motherboard and the GPU, search for any "bad caps", bulky, leaking bloated capacitors.

    i.e




    Test for thermals and stability:

    • Download HWinfo and post a Screenshot of the sensors window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
      • Before running Prime95 make sure to enable Round-off checking (see 1st post under the tutorial).

         Note
      It is not mandatory to run both tests simultaneously, although possible as long as the temperatures are under constant monitoring.

    Reset the BIOS back to default:

       Note
    Write down the current value of the SATA Mode!
    Its either AHCI or IDE.
    After resetting the CMOS go back and verify the value for SATA Mode is what it was
    when the OS was installed.

    If any component is overclocked reset it back to stock speeds!



    Good places to read more:

      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I try to run Prime95 about 2 hours, without any error message appears. But when I run Furmark for the GPU about some minutes my PC suddenly shut down. I can't even turn on my PC since then, neither sound of HDD spinning nor CPU fan can be heard.

    I look at the motherboard there are seemingly no bad capacitors. I can't post my Screenshot here because it is in my PC which I can't turn on.

    I am using ANTEC NE400C-BR NeoEco 400W 80Plus for my PSU, which made in China, and AMD A10-6800K for my CPU and APU. The age of all my configuration are around half of a year.

    My result of Power Supply Calculator:
    Minimum PSU Wattage: 181
    Recommended
    PSU Wattage: 231 W
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    First off I highly recommend staying out of your power supply.
    Their are things in there that can KILL YOU. Yes I mean KILL YOU.

    Knowing you specs will help us help you. This tutorial will help you.
    By Brink:
    System Info - See Your System Specs
      My Computer


  5. Posts : 3,056
    Windows 10
       #5

    Zlab said:
    I try to run Prime95 about 2 hours, without any error message appears. But when I run Furmark for the GPU about some minutes my PC suddenly shut down. I can't even turn on my PC since then, neither sound of HDD spinning nor CPU fan can be heard.

    I look at the motherboard there are seemingly no bad capacitors. I can't post my Screenshot here because it is in my PC which I can't turn on.

    I am using ANTEC NE400C-BR NeoEco 400W 80Plus for my PSU, which made in China, and AMD A10-6800K for my CPU and APU. The age of all my configuration are around half of a year.

    My result of Power Supply Calculator:
    Minimum PSU Wattage: 181
    Recommended
    PSU Wattage: 231 W
    What are the temperatures while running the stress test?
      My Computer


  6. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    YoYo155 said:
    What are the temperatures while running the stress test?
    The maximum is 75°C, average is 70°C when running Prime95
    The last spotted temperature when running Furmark is ~55°C
      My Computer


  7. Posts : 3,056
    Windows 10
       #7

    Hmm, those aren't too bad.. Is the phenomena reproducible?
      My Computer


 

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