Computer Locks up after 45m-90m forcing me to hardboot

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  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    Computer Locks up after 45m-90m forcing me to hardboot


    I've been having this issue for months now. I haven't done anything about it because I haven't had any reason to use my laptop for more than 30 minutes here and there. I just got a night job though and am using my laptop a lot more.

    No matter what I'm doing, watching movies, playing games, browsing the net, after anywhere from 45 to 90 minutes my computer will just kind of freeze up. I can still move my mouse pointer around but if I try clicking on anything I just get the waiting icon. I am sometimes able to switch between programs, but am unable to do anything in any of these programs.

    When this happens I am forced to do a hardboot as I cannot shutdown normally. Windows 7 will load up and ask me to boot in safe mode. I've tried doing this to see if it works in safe mode but I get the same thing there. Normally I will just boot windows normally when asked and then repeat the process when it freezes.

    I am including the diag zip files as instructed, hopefully someone here can help! Much appreciated!
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I ran the system file checker and it looks like some files were some corrupted files or something. I saved the CBS.log to a readable file which i've included. At the end it says that everything was fixed but when I had finished running in the command prompt it told me that not all files were able to be repaired. Should I just do a clean install of windows?
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Try a Repair Install first:
    Repair Install
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #5

    As Golden says mate if it doesn't work and you have data backed up then this
    Clean Reinstall - Factory OEM Windows 7

    Make sure you have the activation code and the right version nothing marked old or with a capital "N"
      My Computer


  6. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    I tried to do the repair install but it wouldn't complete. I then burned an install disc and did a clean install. Seems to still be having the same problem. After about an hour everything stops responding. I checked the event viewer and I"m still getting the same Critical error, Event ID 41, Kernel-Power. Any help is appreciated, thanks for your patience!
      My Computer


  7. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #7

    Hmm about time to do these DRM

    MEMTEST

    https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.htmlthis one you will need to make a bootable disk set the BIOSto optical (or USB if preferred) boot the machine and let it run for at LEAST 8passes unless the errors come up straight away. Takes fair time to complete andsome leave it running overnight.

    Mate I know the PSU is new doesn'tmean it is good - sorry could have a dud there. Try this
    PSU- Jump Start

    for a reference
    PowerSupply 101: A Reference Of Specifications - Power Supplies asyou will see there is a +/- 5% variance that can make all the difference so11.4v is way too low and 12.6v way too high.

    Plus remember correct bolts do not mean correct current (amps - in turn watts)


    and
    Suppose you have tried reseating everything too??

    SLOTCLEANING

    Now as for the slots to clean them use astrip of old credit card about 1/2 inch wide nip the corners off one end - preferably round them offhold apiece of thin lint free cloth over the end dab on some form of alcohol - isopropyl alcohol (what we swab the skin with before an injection) is good and GENTLY swipe along the slots.

    This can also be done for the GPU slot/s.
    Plus if these do not come up with anything it might be time to test the hard drive too.
    Depending on the brand that can be done with their test software and I think Seatools will do most anyway SeaTools for Windows | Seagate

    To do a physical test on the disk itself you can use the surface test with Partition Wizard
    Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.
      My Computer


  8. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Memtest came back clean.

    It's a laptop so it's just a battery and that seems to be working fine as far as I can tell. Charges up and everything and battery lasts about as long as it always has.

    Seatools came back with everyting working fine

    Partition Wizard said everything was fine.

    Cleaned the slots but still having the same issue.

    Since reinstalling Windows, I am getting an actual BSOD now. It's still freezing up around 45m-60m of use now. Sometimes when watching a movie it'll go up to 90m but that's usually max.

    Would prefer not taking it in to someone to be repaired, but if all else fails I can always do that. As always, anymore help you can give is appreciated. Thanks guys!
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #9

    Well maybe it might be worth running Speccy to see what the temps are doing Speccy - Download and just how old is this machine DRM?

    It might be worth running these again - I know tedious but am running out of ideas here if the memtest and other stuff didn't work ignore the previous red warning I put on my first post.

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html


    Plus I think maybe the power adaptor may be failing does it get very hot - should be ok to handle although perhaps rather warm. If it is failing then does the screen dim before the BSOD as it is then running on battery and could be the battery is not up to the job.
      My Computer


  10. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #10

    Try and vacuum or blow the dust build up on the vents on the laptop. If they are blocked a bit it can cause components overheating. Use it on a hard surface to get the max ventilation as well.
      My Computer


 
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