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Windows 7: Random Error 1E BSOD

16 Dec 2013   #1

Windows 7 Ultimate x64
Random Error 1E BSOD

I'm getting a random error code 1E. Windows 7 Ultimate,
CPU: 3930K
Motherboard: Asus P9X79Deluxe
RAM: G.Skill RipjawsZ 1600
All setting at Default.

I'm uploading my mini dump readings.

My System SpecsSystem Spec
16 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Based on the bugchecks, I would recommend you follow and complete the steps given below:
1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

4. Run SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a Hard Drive Diag.

9. Test and Diagnose RAM issues with RAM - Test with Memtest86+. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

10. Monitor hardware temperature for overheating issues with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:
Follow these-
Quote   Quote: Originally Posted by Arc
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features.
Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Quote   Quote: Originally Posted by writhziden View Post
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Quote   Quote: Originally Posted by Arc View Post
Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

Probably caused by : iaStorA.sys ( iaStorA+64024 )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:






TAG_NOT_DEFINED_c000000f:  FFFFF880037A1FB0

EXCEPTION_RECORD:  fffff8800379a808 -- (.exr 0xfffff8800379a808)
ExceptionAddress: fffff880019680d2 (storport!StorPortNotification+0x0000000000000022)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff8800379a8b0 -- (.trap 0xfffff8800379a8b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=8bd34a92443c3f5c rbx=0000000000000000 rcx=0000000000001003
rdx=fffffa8074ddd000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880019680d2 rsp=fffff8800379aa40 rbp=fffffa8031b911d0
 r8=0000000000000002  r9=0000000000000000 r10=fffffa8074ddd000
r11=fffff8800379aab0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
fffff880`019680d2 488b18          mov     rbx,qword ptr [rax] ds:8bd34a92`443c3f5c=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800034d35be to fffff800034dbb90

fffff880`037998e8 fffff800`034d35be : 00000000`00000010 fffff880`01e8dce6 fffff880`0379a060 fffff800`03506a90 : nt!KeBugCheck
fffff880`037998f0 fffff800`0350675d : fffff800`036ea380 fffff800`03627260 fffff800`03466000 fffff880`0379a808 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`03799920 fffff800`03505535 : fffff800`0362b038 fffff880`03799998 fffff880`0379a808 fffff800`03466000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`03799950 fffff800`035164c1 : fffff880`0379a808 fffff880`0379a060 fffff880`00000000 fffffa80`31bfbad8 : nt!RtlDispatchException+0x415
fffff880`0379a030 fffff800`034db242 : fffff880`0379a808 00000000`00000000 fffff880`0379a8b0 00000000`00000000 : nt!KiDispatchException+0x135
fffff880`0379a6d0 fffff800`034d9b4a : 00000000`00000000 fffffa80`380141b0 fffffa80`380141b0 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`0379a8b0 fffff880`019680d2 : fffffa80`31c151db fffff880`0134665a 00000000`00000202 fffffa80`31bfbad8 : nt!KiGeneralProtectionFault+0x10a
fffff880`0379aa40 fffff880`01345024 : fffffa80`31b20e40 fffffa80`74ddd000 00000000`00000002 00000000`00000000 : storport!StorPortNotification+0x22
fffff880`0379aac0 fffffa80`31b20e40 : fffffa80`74ddd000 00000000`00000002 00000000`00000000 fffff880`0379ab38 : iaStorA+0x64024
fffff880`0379aac8 fffffa80`74ddd000 : 00000000`00000002 00000000`00000000 fffff880`0379ab38 00000000`00000002 : 0xfffffa80`31b20e40
fffff880`0379aad0 00000000`00000002 : 00000000`00000000 fffff880`0379ab38 00000000`00000002 00000000`0000d003 : 0xfffffa80`74ddd000
fffff880`0379aad8 00000000`00000000 : fffff880`0379ab38 00000000`00000002 00000000`0000d003 fffff880`0134c168 : 0x2


fffff880`01345024 ??              ???


SYMBOL_NAME:  iaStorA+64024

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  iaStorA.sys


FAILURE_BUCKET_ID:  X64_0x1E_iaStorA+64024

BUCKET_ID:  X64_0x1E_iaStorA+64024

Followup: MachineOwner

2: kd> lmvm iaStorA
start             end                 module name
fffff880`012e1000 fffff880`01967000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Thu Oct 18 19:00:54 2012 (507FFD86)
    CheckSum:         0008D6BD
    ImageSize:        00686000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec

 Random Error 1E BSOD

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