Windows 7 BSOD x64 (at random times)

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  1. Posts : 26
    Win 7 Professional x64
       #1

    Windows 7 BSOD x64 (at random times)


    Hey guys

    I have posted this problem in the past [3-4 months ago] - My computer crashed and I reinstalled a backup (should of made a new backup after the problem was fixed!!!)

    It was solved by following all the steps recommended by the friendly forum / removing a software called Acronis True Image.

    Steps I have preformed today

    SFC /scannow - completed fine
    chkdsk /f/r - took awhile but completed fine
    sigverif.exe - log file attached

    Started verifer but it only crashed once tonight (while watching a video with VLC)

    Hope I have attached the correct files

    Thanks in advance
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Hello there!

    There are a couple of things that I have noticed. I'll list them here:

    Reinstall the following drivers:

    1. cmudaxp.sys - http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
    2. Rt64win7.sys - http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    3. intelppm.sys - http://www.carrona.org/drivers/driver.php?id=intelppm.sys


    How To: How to Update Drivers on Windows 7 | Captain Debugger

    Remember to turn off Automatic Driver Installation

    Information Purpose Only:

    Capt.Jack Sparrow's - BSOD Output
    Code:
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Wed Dec 18 13:12:15.334 2013 (UTC + 5:30)
    System Uptime: 0 days 0:22:08.271
    BugCheck A, {48, 2, 1, fffff8000332dc9f}
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  svchost.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Wed Dec 18 12:34:08.395 2013 (UTC + 5:30)
    System Uptime: 0 days 2:32:15.332
    BugCheck D1, {50, 2, 0, fffff880048bf9ad}
    *** WARNING: Unable to verify timestamp for cmudaxp.sys
    *** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
    Probably caused by : cmudaxp.sys ( cmudaxp+269ad )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
    Debug session time: Sat Dec 14 12:44:15.385 2013 (UTC + 5:30)
    System Uptime: 0 days 0:46:43.322
    BugCheck 1000007E, {ffffffffc0000005, fffff8800152205e, fffff8800c5d6fe8, fffff8800c5d6840}
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
    Probably caused by : Rt64win7.sys ( Rt64win7+16b6e )
    BUGCHECK_STR:  0x7E
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
    Debug session time: Sat Dec 14 11:51:04.317 2013 (UTC + 5:30)
    System Uptime: 0 days 1:02:29.254
    BugCheck 3B, {c0000005, fffff800032b9f11, fffff8800bd3ccf0, 0}
    Probably caused by : memory_corruption ( nt!MiGetNextNode+15 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  firefox.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
    Debug session time: Sat Dec 14 10:59:57.095 2013 (UTC + 5:30)
    System Uptime: 0 days 1:50:35.032
    BugCheck 1E, {0, 0, 0, 0}
    Probably caused by : intelppm.sys ( intelppm+2c53 )
    BUGCHECK_STR:  0x1E
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Code:
    **************************Wed Dec 18 13:12:15.334 2013 (UTC + 5:30)**************************
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\121813-26847-01.dmp]
     
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
     
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
     
    System Uptime: 0 days 0:22:08.271
     
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )
     
    BugCheck A, {48, 2, 1, fffff8000332dc9f}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: 0000000000000048, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8000332dc9f, address which referenced memory
    BUGCHECK_STR:  0xA
     
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  X64_0xA_nt!MiIdentifyPfn+26f
     
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  1902
     
      BIOS Release Date             04/12/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Dec 18 12:34:08.395 2013 (UTC + 5:30)**************************
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\121813-31527-01.dmp]
     
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
     
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
     
    System Uptime: 0 days 2:32:15.332
     
    *** WARNING: Unable to verify timestamp for cmudaxp.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
     
    Probably caused by : cmudaxp.sys ( cmudaxp+269ad )
     
    BugCheck D1, {50, 2, 0, fffff880048bf9ad}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    Arguments: 
    Arg1: 0000000000000050, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880048bf9ad, address which referenced memory
    BUGCHECK_STR:  0xD1
     
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  X64_0xD1_cmudaxp+269ad
     
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  1902
     
      BIOS Release Date             04/12/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Dec 14 12:44:15.385 2013 (UTC + 5:30)**************************
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\121413-87766-01.dmp]
     
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
     
    Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
     
    System Uptime: 0 days 0:46:43.322
     
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
     
    Probably caused by : Rt64win7.sys ( Rt64win7+16b6e )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff8800152205e, fffff8800c5d6fe8, fffff8800c5d6840}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8800152205e, The address that the exception occurred at
    Arg3: fffff8800c5d6fe8, Exception Record Address
    Arg4: fffff8800c5d6840, Context Record Address
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  0x7E
     
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
     
    FAILURE_BUCKET_ID:  X64_0x7E_Rt64win7+16b6e
     
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  1902
     
      BIOS Release Date             04/12/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Dec 14 11:51:04.317 2013 (UTC + 5:30)**************************
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\121413-29718-01.dmp]
     
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
     
    Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
     
    System Uptime: 0 days 1:02:29.254
     
    Probably caused by : memory_corruption ( nt!MiGetNextNode+15 )
     
    BugCheck 3B, {c0000005, fffff800032b9f11, fffff8800bd3ccf0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800032b9f11, Address of the instruction which caused the bugcheck
    Arg3: fffff8800bd3ccf0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
     
    PROCESS_NAME:  firefox.exe
     
    FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetNextNode+15
     
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  1902
     
      BIOS Release Date             04/12/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Dec 14 10:59:57.095 2013 (UTC + 5:30)**************************
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\121413-23384-01.dmp]
     
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
     
    Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
     
    System Uptime: 0 days 1:50:35.032
     
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
     
    Probably caused by : intelppm.sys ( intelppm+2c53 )
     
    BugCheck 1E, {0, 0, 0, 0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: 0000000000000000, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E
     
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  X64_0x1E_intelppm+2c53
     
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  1902
     
      BIOS Release Date             04/12/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
      My Computer


  3. Posts : 26
    Win 7 Professional x64
    Thread Starter
       #3

    Thank you so much for the reply

    I have changed two - However could not find another copy of cmudaxp.sys (or a higher version one rather)

    Current details of cmudaxp.sys:
    File version 5.12.1.8
    Product version 7.12.8.17
      My Computer


  4. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #4

    ExodusNZ said:
    Thank you so much for the reply

    I have changed two - However could not find another copy of cmudaxp.sys (or a higher version one rather)

    Current details of cmudaxp.sys:
    File version 5.12.1.8
    Product version 7.12.8.17
    If you have the current version just reinstall it.
      My Computer


  5. Posts : 26
    Win 7 Professional x64
    Thread Starter
       #5

    Hey again

    So what exactly should I post if I get another crash?

    Thanks
      My Computer


  6. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #6

    ExodusNZ said:
    Hey again

    So what exactly should I post if I get another crash?

    Thanks
    Post the new Minidump
      My Computer


  7. Posts : 26
    Win 7 Professional x64
    Thread Starter
       #7

    Thanks for that

    I have uploaded the last two crashes

    Regards
      My Computer


  8. Posts : 26
    Win 7 Professional x64
    Thread Starter
       #8

    Hey again

    Some more dumps since then
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    AVG is contributing to your BSOD's/ Please remove it for testing purpose. Use Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.

    Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

    Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

    ESET online scanner: Free Online Virus Scanner | ESET

    Run Disk Check on your Hard Drive(s): Disk Check

    Check for heating issues using Speccy or HWmonitor

    Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  10. Posts : 26
    Win 7 Professional x64
    Thread Starter
       #10

    Hi again guys

    I have uninstalled AVG - And installed MES / Malwarebytes

    But have just had another crash
      My Computer


 
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