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19 Dec 2013   #1

Windows 7 Home Premium 32bit

Hey there, I've been having some BSODs over the last week or two that seem to be happening fairly inconsistently, some days I'll get a few but on others I will get none. I've done a Memory Test which came threw clear, so I'd appreciate some help trying to solve this issue. Attached is the results of a run of the Seven Forums Diagnostic Tool.

Thanks, Jamie

My System SpecsSystem Spec
20 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi JimJam707.

It appears to be an old computer.
BIOS Version/Date    Phoenix Technologies, LTD V2.2, 23/01/2007
So you need to search for any possible BIOS and chipset update.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Scan the system for possible virus infection with the following programs only.
The msinfo32 file you uploaded is incomplete. Do it again .... upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Plus, 1GB RAM is not enough at all, to run home premium. Get 2 GBs at least.

Installed Physical Memory (RAM)    1.00 GB
Available Physical Memory    172 MB
So all the memory failures are all possible.

Note that the price for old type of RAM are very high.

Let us know the results.
BugCheck 19, {20, 8418a2a8, 8418a2e0, 8070025}

Probably caused by : rdpencdd.sys ( rdpencdd!DriverEntry+85 )

Followup: MachineOwner
BugCheck 1000008E, {c0000005, 82a8c995, 8d9f0948, 0}

Probably caused by : partmgr.sys ( partmgr!PmReadWrite+112 )

Followup: MachineOwner
BugCheck C2, {7, 109b, 0, 81f4d934}

*** WARNING: Unable to verify timestamp for ataport.SYS
*** ERROR: Module load completed but symbols could not be loaded for ataport.SYS
Probably caused by : memory_corruption

Followup: memory_corruption
BugCheck F7, {86e86af0, 86e86af1, 7917950e, 0}

Probably caused by : Ntfs.sys ( Ntfs!_SEH_epilog4_GS+a )

Followup: MachineOwner
My System SpecsSystem Spec
24 Dec 2013   #3

Windows 7 Home Premium 32bit

Thanks for the help, did a memory test a few days ago and it turns out the issue was with my RAM so I bought some more and now have 2GB on this computer and have no BSODS!
My System SpecsSystem Spec

24 Dec 2013   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Good to know that the issue is over :)

Let us know for any further issue.
My System SpecsSystem Spec


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