Random 0x0000000a BSOD


  1. Posts : 17
    windows 7 ult X64
       #1

    Random 0x0000000a BSOD


    Hello,

    today i got 2 times the 0x0000000a BSOD.
    The first time i was watching anime with VLC and the second time i was looking something up on google with chrome.

    I hope you can help me with this issue again.
    Thanks in advance,

    Tim Smits
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Tim when I opened the RAR file I immediately got a warning from my security that a rootkit had been detected so run these first

    http://www.superantispyware.com/

    http://www.malwarebytes.org/products/malwarebytes_free/

    http://www.bleepingcomputer.com/download/adwcleaner/

    download from bleeping computer
    then the TDSS form here
    Free Malware Removal Tools
    delete any rubbish that is thrown up.
      My Computer


  3. Posts : 17
    windows 7 ult X64
    Thread Starter
       #3

    hello,

    i had the 3 anti malware software rune, and deleted evry thread they marked,
    also i had tdsskiller installed and run. it found nothing.
    should i post a new zip file with my logs in it?
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Tim before you do that some links are mentioning memory problems so it might be an idea to run this it does take a long time so be prepared for a wait.

    MEMTEST

    https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html this one you will need to make a bootable disk set the BIOSto optical (or USB if preferred) boot the machine and let it run for at LEAST 8passes unless the errors come up straight away. Takes fair time to complete andsome leave it running overnight.
      My Computer


  5. Posts : 17
    windows 7 ult X64
    Thread Starter
       #5

    hi,

    I checked my ram with memtest, i had it run for 17 hours and 40 minutes and had 9 passes without any errors, so think my ram is not hte problem here.
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #6

    Well Tim next to eliminate is the PSU try this
    PSU- Jump Start

    for a reference
    PowerSupply 101: A Reference Of Specifications - Power Supplies asyou will see there is a +/- 5% variance that can make all the difference so11.4v is way too low and 12.6v way too high.

    Plus remember correct bolts do not mean correct current (amps - in turn watts)
      My Computer


 

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