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#1
Driver error possibly preventing proper sleep and shut down
Just recently I started having an issue where I would come back and my computer would be off, when I had left it on, so I am assuming that when I leave for a long enough time it attempts to enter sleep mode, somehow fails and shuts down, because then I get a "windows failed to shut down properly" message. I have also been having issues with restart not actually restarting, and getting stuck on "Shutting Down Windows". I also have had that happen when I give the Shut down command. I'd rather not shut off my computer improperly all the time, and when I start it up it says that windows recovered from an unexpected shutdown, and gives similar error codes to the ones found below (I think, I can't quite remember).
I looked around a bit regarding the error code that I was getting, which seemed to point me to use driver verifier on all my non-Microsoft signed drivers. So I did that and it bluescreened on startup, after displaying the starting windows screen.
It did the same thing 2 or 3 times in a row before I decided to go into the Startup Recovery and attempt repairs, which failed, giving the root cause:
"Unknown Bugcheck: Bugcheck c9. Parameters = 0x23e, 0xfffff88004250324, 0xfffff98006142ee0, 0x0."
I then restarted again and allowed the Startup Recovery to recover using the backup, which seems to have recovered completely without losing any of my recent data. I haven't yet turned off my computer to see if the problem persists but I don't see why this backup would have fixed it, and I wanted to put up this post just in case it has more issues.
Edit: I just shut down my computer to see what happened and it didn't get stuck on "Shutting down..." but it went black but the computer was still running and the lights were on to denote that, so something must be going on there... so I just manually turned it off and then when I turned it back on I received no "windows has recovered from an unexpected shutdown" or anything like that.
Any help would be appreciated, thanks! (Also this is my first time using the SF Diagnostic Tool so if I missed anything please let me know)
Last edited by Jelaku; 21 Dec 2013 at 17:11. Reason: added information