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Windows 7: BSOD while playing Dota 2

22 Dec 2013   #1
stillnotzithy

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD while playing Dota 2

Haven't seen this many BSOD since my old computer and now it's driving me up the wall. Would really appreciate some help in this as I'm not too well versed in diagnosing and solving BSOD. The error only happens during Dota 2 and as seen from my minidump files has occurred way too many times for me to write it off as a once in a blue moon type situation.

Attachment 298339


My System SpecsSystem Spec
.
22 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck E4, {1, fffffa800c4be740, 1, 0}

*** WARNING: Unable to verify timestamp for AsusTP.sys
*** ERROR: Module load completed but symbols could not be loaded for AsusTP.sys
Probably caused by : AsusTP.sys ( AsusTP+210a )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WORKER_INVALID (e4)
A executive worker item was found in memory which must not contain such
items or a work item was queued that is currently active in the system.
Usually this is memory being freed.  This is usually caused by
a device driver that has not cleaned up properly before freeing memory.
Arguments:
Arg1: 0000000000000001, Queuing of active worker item
Arg2: fffffa800c4be740, Address of worker item
Arg3: 0000000000000001, Queue number
Arg4: 0000000000000000, 0

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xE4

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF88003371FB0

LAST_CONTROL_TRANSFER:  from fffff8000343b81a to fffff80003484bc0

STACK_TEXT:  
fffff880`03371e88 fffff800`0343b81a : 00000000`000000e4 00000000`00000001 fffffa80`0c4be740 00000000`00000001 : nt!KeBugCheckEx
fffff880`03371e90 fffff880`08f9d10a : fffff880`03342180 fffffa80`0c919180 fffffa80`0c9192d0 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x1032a
fffff880`03371ed0 fffff880`03342180 : fffffa80`0c919180 fffffa80`0c9192d0 00000000`00000000 fffff880`03342180 : AsusTP+0x210a
fffff880`03371ed8 fffffa80`0c919180 : fffffa80`0c9192d0 00000000`00000000 fffff880`03342180 fffff800`0348f30c : 0xfffff880`03342180
fffff880`03371ee0 fffffa80`0c9192d0 : 00000000`00000000 fffff880`03342180 fffff800`0348f30c fffff880`033421c1 : 0xfffffa80`0c919180
fffff880`03371ee8 00000000`00000000 : fffff880`03342180 fffff800`0348f30c fffff880`033421c1 fffff880`0017d6e7 : 0xfffffa80`0c9192d0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
AsusTP+210a
fffff880`08f9d10a ??              ???

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  AsusTP+210a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AsusTP

IMAGE_NAME:  AsusTP.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  509dd306

FAILURE_BUCKET_ID:  X64_0xE4_AsusTP+210a

BUCKET_ID:  X64_0xE4_AsusTP+210a

Followup: MachineOwner
---------

2: kd> lmvm AsusTP
start             end                 module name
fffff880`08f9b000 fffff880`08ff2000   AsusTP   T (no symbols)           
    Loaded symbol image file: AsusTP.sys
    Image path: \SystemRoot\system32\DRIVERS\AsusTP.sys
    Image name: AsusTP.sys
    Timestamp:        Sat Nov 10 09:37:34 2012 (509DD306)
    CheckSum:         0001A8C5
    ImageSize:        00057000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The BSOD is caused by Asis transformer pad filter driver. You may search for possible updates in ASUSTeK Computer Inc. -Support- Drivers and Download UX32VD .
My System SpecsSystem Spec
28 Dec 2013   #3
stillnotzithy

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD while playing Dota 2

Fixed the last BSOD issue to be free of it or a week then it just hit me again just today, the last minidump is the one I'm concerned with. Any help would be much appreciated!

Attachment 299070
My System SpecsSystem Spec
.

28 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
fffff800`03c07c58  fffff880`08f8ceacUnable to load image AsusTP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AsusTP.sys
*** ERROR: Module load completed but symbols could not be loaded for AsusTP.sys
 AsusTP+0x9eac
The same issue continuing.

I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
Quote:
13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
My System SpecsSystem Spec
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 BSOD while playing Dota 2




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