New
#1
BSOD on Youtube/Chrome, error ntoskrnl.exe 0x0000003b
Hi
I recently started getting BSOD while on Youtube/chrome. No idea why, I've done the MemTest and driver verifier but nothing came up. Also, checked all updates and used Lenovo's official updater to check BIOS and drivers. Have noticed that Chrome has been using a lot more RAM since the last update and my videos were splicing and not loading recently. BSOD doesn't occur when I'm on Word/Excel etc. but that could be coincidence.
Google came up with something about 'Microsoft IEEE 1394 driver stack' and a hotfix but I am not sure what needs to be done.
I have previously got a BSOD when my RAM was faulty but that was easily checked and fixed with new RAM. Can't figure out what's wrong this time. I've got an ex-office laptop and I have used it a lot but it's been looked after, would hate to lose all my stuff on here.
Hope someone here can help.