Newly Build Computer Crashes randomly (BCCode:d1)

NutImNot · 23 Dec 2013

Hi Guys,

I recently built my own computer. It was running great and still is, but its randomly crashed when using it. The first time I opened spotify and started a song and then it crashed, and this morning the same thing happened but with Borderlands 2. I started the game, not even loaded enough to get to the title screen, and the computer crashed. Here is my crash report, hopefully that will help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 18441

Additional information about the problem:
BCCode: d1
BCP1: FFFFF8800C5F1000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800430EFA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\122413-2917-01.dmp
C:\Users\NutImNot\AppData\Local\Temp\WER-26192-0.sysdata.xml

Here is my SF Diagnostic folder:

If anyone could help me out that would be wonderful!

matts6887 · 23 Dec 2013

From what i can make of the files that you uploaded; to me it appears that you could have one or more bad ram modules. Especially if it just bluescreens like that while playing games. Usually thats most likely caused by either bad hardware, ram, or corrupt system or game files. Try removing all ram sticks/modules; then start with one and go one by one to see if you get any after a particular number of modules. The number that it bluescreens at could mean either that module is bad and or possibly the slot on the motherboard is bad.

ICIT2LOL · 23 Dec 2013

Yep it points at the RAM mate so try what Matts has said and then if that doesn't solve anything I would advise you to do this

MEMTEST

https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.htmlthis one you will need to make a bootable disk set the BIOSto optical (or USB if preferred) boot the machine and let it run for at LEAST 8passes unless the errors come up straight away. Takes fair time to complete andsome leave it running overnight.

NutImNot · 24 Dec 2013

Thanks for the advise guys. The problem I see with testing the RAM is that I can't get it to crash reliably. It only happens randomly, any advise for that problem?

Golden · 24 Dec 2013

You MUST fully test the RAM as posted by IDontLol.

ICIT2LOL · 24 Dec 2013

Golden said:

You MUST fully test the RAM as posted by IDontLol.

Hey I resume that!

Britton30 · 24 Dec 2013

Golden said:

You MUST fully test the RAM as posted by IDontLol.

Heh, heh, heh.

NutImNot · 24 Dec 2013

@Golden, aight will do!

ICIT2LOL · 24 Dec 2013

NutImNot said:

@Golden, aight will do!

Well I told you this in my first post and I shall add if you have more than one stick and errors come up then be prepared to test each one separately AGAIN for at least 8 passes, and even in different slots!!

I would go as far as saying more than 8 passes to be honest and impatience is going to end with you stuck with a possible problem for lack of trying.

NutImNot · 25 Dec 2013

ICit2lol said:

NutImNot said:

@Golden, aight will do!

Well I told you this in my first post and I shall add if you have more than one stick and errors come up then be prepared to test each one separately AGAIN for at least 8 passes, and even in different slots!!

I would go as far as saying more than 8 passes to be honest and impatience is going to end with you stuck with a possible problem for lack of trying.

I just ran the program for 10 passes over night, no errors came up. What should I do??