New
#1
BSOD after a new motherboard and processor was installed.
Hi all,
I have the blue screen that tells me there is an error and then the system crashes.
I have recently bought and had a shop install a brand new Gigabyte GA-B85M-D3H mother board and Intel i5 processor. It did have a AMD graphic card but the man at the shop took it out? I am not entirely clear why, he just said the onboard graphic was ok so it wasn’t needed? It also has a brand new 750W power supply. The machine has 8G memory, (2 x 4G) which indecently is the only thing I have not replaced, as the RAM is two years old
Window Home 7 is installed on a Seagate 2TB hard drive. (which is about a year old)
The machine boots up and I managed to set my WiFi router up and then it crashes with the blue screen. I reboot again and get the windows pop-up box saying it has recovered. Occationally when I restart after a crash it takes me to the instal windows set up screen.
I looked in the bios and it looks fine to and untrained eye like mine. For example the processor was running cool at 36 degrees. I compared the bios setting to the bios manual and its seems to be set to the manufactures default settings. I dont really know about conflicts and hardware. But when I bought the motherboard and processor I did check Gigabytes web-site to make sure they were compatible.
I am a bit confused as to why after the crash and I reboot Windows is asking to install. if I try to install on Disk 0 Partition3 it tells me I cant ? Probably because Disk 0 Partition 1 has the system already on it?
I also occasionally get a video display that look crazy before the crash, does this indicate something wrong with the graphics? I notices the Intel has an option to set the graphics but again it crashed before I could do anything?
I did try to download and install the SF Diagnostic tool but I got the blue screen of death again before i could run it I am sorry I dont think I can post an error report for you to help me
Thank you in advance