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Windows 7: BSOD while alt tabbing or exiting dota 2

27 Dec 2013   #1

windows 7 ultimate 64bit
BSOD while alt tabbing or exiting dota 2

please help me fix this I dont want to reformat lazy works

My System SpecsSystem Spec
28 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

This is an indigenous issue of switchable graphics.

When you are in game, the dedicated GPU is in use. When you alt+tab or exit, the integrated GPU comes to force. Whenever the integrated GPU comes in action, the computer BSODs.

The ideal course of action in this situation is to boot into the BIOS, to order the computer to use the dedicated GPU only and to perform a clean reinstall them.

As you are reluctant to do it, do these ......

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Update Intel HD graphics 4000 from


And hope that it may make the situation a bit better.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c31057a0, 0, fffff9600077dc51, 0}

Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+31 )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: fffff900c31057a0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600077dc51, If non-zero, the instruction address which referenced the bad memory
Arg4: 0000000000000000, (reserved)

Debugging Details:

Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800035020e0

fffff960`0077dc51 483b9080070000  cmp     rdx,qword ptr [rax+780h]





PROCESS_NAME:  dota.exe


TRAP_FRAME:  fffff8800b8a04f0 -- (.trap 0xfffff8800b8a04f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff900c3105020 rbx=0000000000000000 rcx=fffff900c2b46030
rdx=fffffa800411cb60 rsi=0000000000000000 rdi=0000000000000000
rip=fffff9600077dc51 rsp=fffff8800b8a0680 rbp=0000000000000001
 r8=0000000000000000  r9=0000000000000000 r10=0000000000004cd1
r11=fffff8800b8a06a0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
fffff960`0077dc51 483b9080070000  cmp     rdx,qword ptr [rax+780h] ds:0004:fffff900`c31057a0=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000334b1e4 to fffff800032cbf00

fffff880`0b8a0388 fffff800`0334b1e4 : 00000000`00000050 fffff900`c31057a0 00000000`00000000 fffff880`0b8a04f0 : nt!KeBugCheckEx
fffff880`0b8a0390 fffff800`032c9fee : 00000000`00000000 fffff900`c00c1010 00000000`00000000 fffff900`c2a08cd0 : nt! ?? ::FNODOBFM::`string'+0x42907
fffff880`0b8a04f0 fffff960`0077dc51 : 00000000`00000000 00000b68`00000000 0000199b`0b8a0728 fffff900`c2a08cd0 : nt!KiPageFault+0x16e
fffff880`0b8a0680 fffff960`000e5080 : 00000000`00000001 fffff900`c00c1010 00000000`00000001 fffff900`c2ab9480 : cdd!CddBitmapHw::Release+0x31
fffff880`0b8a06c0 fffff960`000ed4a9 : 00000000`00000000 fffff880`00000001 fffff900`c2ab9480 fffff900`00000000 : win32k!SURFACE::bDeleteSurface+0x358
fffff880`0b8a0810 fffff960`000e4920 : 00000000`00000b68 fffff880`0b8a0b00 fffff900`c2071ce0 fffffa80`00000000 : win32k!NtGdiCloseProcess+0x2c9
fffff880`0b8a0870 fffff960`000e4063 : fffffa80`0b70c500 fffff880`0b8a0be0 00000000`00000000 fffff880`0b8a0be0 : win32k!GdiProcessCallout+0x200
fffff880`0b8a08f0 fffff800`035ae5e1 : fffffa80`0b70c5c0 00000000`00000000 00000000`00000000 fffffa80`0411cb60 : win32k!W32pProcessCallout+0x6b
fffff880`0b8a0920 fffff800`03588b3d : 00000000`00000000 00000000`00000001 fffffa80`78457300 fffffa80`0417d220 : nt!PspExitThread+0x2b1
fffff880`0b8a09f0 fffff800`032a8a43 : 00000000`00000100 fffffa80`0411cc20 00000000`00000001 fffff800`032d325d : nt!PsExitSpecialApc+0x1d
fffff880`0b8a0a20 fffff800`032a8e80 : 00000000`00000000 fffff880`0b8a0aa0 fffff800`03589710 00000000`00000001 : nt!KiDeliverApc+0x2eb
fffff880`0b8a0aa0 fffff800`032cb1f7 : fffffa80`0411cb60 00000000`000005e8 00000000`00000000 fffffa80`0424a560 : nt!KiInitiateUserApc+0x70
fffff880`0b8a0be0 00000000`749e2dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c
00000000`0efde9a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x749e2dd9


fffff960`0077dc51 483b9080070000  cmp     rdx,qword ptr [rax+780h]


SYMBOL_NAME:  cdd!CddBitmapHw::Release+31

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  cdd.dll


FAILURE_BUCKET_ID:  X64_0x50_cdd!CddBitmapHw::Release+31

BUCKET_ID:  X64_0x50_cdd!CddBitmapHw::Release+31

Followup: MachineOwner
My System SpecsSystem Spec
31 Dec 2013   #3

windows 7 ultimate 64bit

Thank you sir my alt tabbing now is smooth
and I exit dota 2 without bsod
but theres another BSOD right after I shutdown
before It close the remaining Apps
it went to bsod again
its not cdd.dll now

Aww I think its my OS
My System SpecsSystem Spec


 BSOD while alt tabbing or exiting dota 2

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