Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Computer crashing can't figure out how to create crash dump.

27 Dec 2013   #1

Windows 7 Home Premium 64bit
Computer crashing can't figure out how to create crash dump.

I am very new to computer as I never really had a computer issue before.

I had this laptop for about 3 years now "" and about 2 years ago my computer crashed and received a Hard-Drive failure is prominent please back up your disk. I never had any issues after that, my laptop would start up with that message and I would press F1 to skip the message and normally boot and and play my games and whatever. About 2 months ago, my computer started to crash every-time I play a game, League of Legends, Aura Kingdom, Runes of Magics... etc.

So about a month ago I opened up my laptop thinking that the computer was overheating so I cleaned out the fans and applied new thermal paste, and it stop crashing. Now it starts to crash again and I want to try to figure out how to create a crash dump and see why my laptop only crashes when I play games, I can watch anime 24/7 and it would not crash but only when I play a graphic intensive game. I want to try to create a crash dump and upload to the forums so someone can try to help me but I'm not really that smart when it comes to computers so I didn't really understand this guide ""

I click properties on my computer and went to advance and set it to create kernal memory dump, then I booted up my game and my computer crashed. But I can't figure out how to get the file, I tried using the SF diagnostic toool but I'm clueless.

I'm not sure if my computer blue screens thought, the screen turns black and it turns off, when I boot it back up the only msg it has it the same message I've been having for years which is Hard-drive is failing back up your disk, press f1 to continue.

My System SpecsSystem Spec
28 Dec 2013   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Well Saber from the very last comment you made I would be seriously thinking of replacing that drive mate and ASAP.
this is a good way Imaging with free Macrium

and there is this MACRIUM REFLECT - Create Bootable Rescue USB Drive

You could even clone (Macrium will do that) it to a drive that is of at least equal size or larger but any problems and they will transfer with it of course.

An extreme alternative is Clean Reinstall - Factory OEM Windows 7 then you need to reinstall all the backed up programs but it will get rid of the bloatware.
My System SpecsSystem Spec
28 Dec 2013   #3

Windows 7 Home Premium 64bit

I don't really need to create a backup of it because I reinstalled clean window 7 many time, I just want to know how to create a crash dump to figure out why my computer only crashes when I play a game, is it the hard-drive, is it the graphic card, or is it simply just overheating when playing the games? I'm not too sure if it's the hard-drive because I had that message for about 2 years and only about 2 months ago have I started to crash when I was playing my games.
My System SpecsSystem Spec

28 Dec 2013   #4

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

The easiest way to configure your system to create a crash dump is to scroll down to option two and use the .reg file in number 2 to create a small memory dump,

Dump Files - Configure Windows to Create on BSOD

Then follow steps 5 through 9.

5. Click on Save, and save the .reg file to the desktop.

6. Double click on the downloaded .reg file to merge it.

7. When prompted, click on Run, Yes (UAC-Windows 7) or Continue (UAC-Vista), Yes, and OK to approve merging the .reg file.

8. Restart the computer to apply.

9. You can now delete the downloaded .reg file if you like.
My System SpecsSystem Spec
28 Dec 2013   #5

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Derek's beaten me to it so go that way mate but I would still be wary of that drive.

For the heating query just rub Speccy Speccy - Download it will give you the temps of the gear inside and also provide us with system specs if needed.
My System SpecsSystem Spec

 Computer crashing can't figure out how to create crash dump.

Thread Tools

Similar help and support threads
Thread Forum
Cannot create crash dump on BSOD
Hi everyone, I am new to this forum and would greatly appreciate some help. I am having issues with BSOD and I know that I need to supply you with the dump file. The problem is that they are not being written. They used to be, but not anymore. I have already enable them and have these...
BSOD Help and Support
Can you get a crash dump on computer lock-up?
My wife's laptop has developed a bad habit of randomly locking up to the point you have to hold the power button to shut the laptop off. I'm just wondering if it's possible to get Windows to write a crash dump off events like that, or is that at the point where it's just not going to happen even...
BSOD Help and Support
Blue Screen + Dump Files - computer crashing
hey guys, i have acer aspire 2930Z and i had vista on it and the computer was loaded with junk i decided to upgrade him to windows 7 after i did he keep crashing and i dont know why. i have this dump files, can any one help me understad them?? thanks a lot. 061312-28438-01.dmp - download...
BSOD Help and Support
BSoD doesn't create a crash dump?
For the past month, my computer has been experiencing frequent BSoD crashes, something it has not done with any frequency since it's assembly 5 years ago. Naturally, I want to fix the issue, so I got bluescreenview and promptly discovered that no crash dumps were being saved. I have 2GB RAM and...
BSOD Help and Support
Crashing because of Blue Screen/Crash Dump?
I do not know how to fix this but here's the information. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600. Locale ID: 1033 Additional information about the problem: BCCode: a BCP1: 0000000000000000
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:46.
Twitter Facebook Google+