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Windows 7: windows stops working and reboots

28 Dec 2013   #1
san

Windows Home Premium 64bit
 
 
windows stops working and reboots

Two days ago i did a clean install. Several times now the computer stops working and reboots. I expected the clean install would fix this issue. This usually happens after I ve played games, strangely enough not during playing. Although when alt-tabbing out of games I get the message that the computer is running slow.

I attached the win7 diagnostic file, cpu-z screenshots and the Rammon file.


My System SpecsSystem Spec
.
28 Dec 2013   #2
YoYo155

Windows 10
 
 

Hi san :) .

The bugchecks uploaded are all 0x109 and a single 0x7F (8).

One might be caused by the Realtek driver being old I want to take a different approach
in this case. Please follow the detailed quote in order to help us uncover the culprit.

Quote   Quote: Originally Posted by Arc View Post
Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Quote   Quote: Originally Posted by Arc View Post
First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
testSlot1Slot2
RAM1ErrorError
RAM2GoodGood
It is a RAM, a bad RAM.

But if you have got a result like that:
testSlot1Slot2
RAM1ErrorGood
RAM2ErrorGood
It is a motherboard issue. The particular slot is bad.
If memtest comes free from errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
28 Dec 2013   #3
san

Windows Home Premium 64bit
 
 

thanks for response gonna let memtest run overnight let you know outcome.

Also I took a screenschot when windows said the system is running slow with a taskmanager open.

Its in Dutch. see in attach
My System SpecsSystem Spec
.

29 Dec 2013   #4
san

Windows Home Premium 64bit
 
 

Update: I ran memtest 8 passes 0 errors. I am going to run driver verifier now
My System SpecsSystem Spec
29 Dec 2013   #5
san

Windows Home Premium 64bit
 
 

When I was typing my reply Windows gave me a BSOD. I have added the W7F diagnostic report
My System SpecsSystem Spec
30 Dec 2013   #6
YoYo155

Windows 10
 
 

Thanks for the update :) .
I don't know Dutchm but if I am not mistaking it's asking to switch to the Basic Theme, this is normal
when running certain programs / games and I do see WOW running in the background.

It's the same 0x109 bugcheck :\ ..
Does it happen under certain circumstances and while running / performing certain tasks?

Please try and leave Driver Verifier on for another day so we will maybe get
a more informative bugcheck.

Before running the scans Disable Driver Verifier.

Please scan for possible infection and file corruption:
(*Kaspersky Rescue CD from a USB thumbdrive)
My System SpecsSystem Spec
17 Jan 2014   #7
san

Windows Home Premium 64bit
 
 

Update:

I did all the above reply suggested. Nothing wrong came up.

I also:
- updated my realtek drivers
- disabled the jmicron controller in bios because I read on the internet it was no good.
- disabled the firewire controller in bios because I don't use it
- updated my Intel chipset drivers
- monitored temperatures of cpu and gpu all of which were normal
- haven't changed any hardware

For about 10 days my computer worked without BSOD until today. When I was out of the room and my computer was idling I got a BSOD.

I did restart my computer again and a few windows 7 updates started to install. The installation process managed to get to 32 % when I received a second BSOD.

Can someone please take a look? Thank you very much.
My System SpecsSystem Spec
18 Jan 2014   #8
YoYo155

Windows 10
 
 

Hello again :).

The bugchecks are due to code corruption those are more often than not an indication
of RAM failing. Please systematically remove on of the RAM modules until the system is completely
stable.


Also to minimize the possible culprits please roll back to a known stable release of your GPU driver.

Quote   Quote: Originally Posted by Arc View Post
Install the 314.22 WHQL only.

  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.
My System SpecsSystem Spec
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 windows stops working and reboots




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