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Windows 7: Multiple BSOD while doing normal routine and also while playing games

30 Dec 2013   #1

Windows 7 Home Premium 64bit
Multiple BSOD while doing normal routine and also while playing games

Hello everyone,
I'm pretty much desperate at this point,I've been having all sorts of trouble with my Laptop since his purchase almost 3 years ago.

Now i'm having costant BSODs while playing Counter Strike:Global Offensive but also randomly not doing anything in particular. I've got lots of different BSODs:1000007e,00000109,0000003b,0000000a,0000001a,00000116
I've tried updating the drivers downloading them directly from the AMD website but while they we're installing my computer crashed and i had to use recovery mode because my resolution went crazy and it wouldn't go back to normal.
Please don't be too harsh with me for my english skills i'm still learning this wonderful language :)
I attached my DUMP files from the diagnostic tool on the thread.
I'm pretty much a computer noob

My System SpecsSystem Spec
31 Dec 2013   #2

Windows 10

Welcome to SF Frarassu :) .

I see several possible issues raging bad RAM to outdated drivers and filter programs.
The MSINFO32 file is corrupt so please take another shot at uploading a new version of it.

Please upload the MSINFO32 file:

Start → Run → type MSINFO32 then hit Enter.
In MSINFO32 go to, File → Save → name it your user-name.
Once the file is saved right click it and choose Send toCompressed (zipped) folder.

Attach the file in your next post.

I would also like you to test your RAM and thermals before we continue onwards with the added information.

Quote   Quote: Originally Posted by Arc;
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
It is a RAM, a bad RAM.

But if you have got a result like that:
It is a motherboard issue. The particular slot is bad.
Test for thermals and stability:
  • Download HWinfo and post a Screenshot of the sensors window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
    • Before running Prime95 make sure to enable Round-off checking (see 1st post under the tutorial).
    Note   Note
    It is not mandatory to run both tests simultaneously, although possible as long as the temperatures are under constant monitoring.
My System SpecsSystem Spec

 Multiple BSOD while doing normal routine and also while playing games

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