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Explorer.exe keeps crashing when working in excel, word or Outlook
Dear,
We have several users that are working on a Windows 7 computer but they are reporting that explorer.exe is crashing 4 a 5 times a day. I have made a dump file with the tutorial of capt. jack sparrow hope you guys could help me finding why explorer.exe is crashing.
I tested the following thing:
- SFC /SCANNOW did not resolved the problem
- New Windows Profile did not resolved the problem
- Updated explorer.exe to version 6.1.7601.17567 did not resolved the problem
- I downloaded the register file from andre ziegeler and i have dump file.
Thnx !