Getting frequent BSODs..tried everything

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  1. qaz95
    Posts : 19
    windows 7 home premium 64 bit
       New #1

    Getting frequent BSODs..tried everything


    hello all
    i had updated my amd gpu driver had frequent BSODs after which i got the new one recommended by Toshiba and used display drive uninstaller and installed the new one.
    i still get frequent bsods but...
    these are the things ive tried
    -ran win memory checker...sometimes it says there a hardware probs other times no
    -ran memtest, shows no errors
    -many forum recommend updating windows, but i get the 80070002 error..for this
    -tried system update readiness tool, no use
    -tried microsoft fixit no use
    -have run sfc /scannow and chkdsk...sfc said they fixed some errors others they cannot

    im attaching the req. stuff for bsod posting as well as the CBS.log from sfc
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  3. matts6887
    Posts : 1,449
    Windows 7 ultimate 64-bit
       New #2

    First; can you upload those files with a zipping program rather than the one you did it with? it will be easier to open that way. And actually; from what it looks like; it seem to me that at this point I would be looking at a complete clean install of windows. So with that said; I would make sure you have done a complete backup of anything important; and see my link in my signature that says "clean install windows 7"
    Last edited by matts6887; 05 Jan 2014 at 12:05. Reason: editing
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  4. qaz95
    Posts : 19
    windows 7 home premium 64 bit
    Thread Starter
       New #3

    im sorry but my cbs file exceeds the limit of the website..if possible is there anyway i can repair my update service.
    i also read something about a system repair disk that i can make, will that help?
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  6. matts6887
    Posts : 1,449
    Windows 7 ultimate 64-bit
       New #4

    What update service are you referring to? Do you mean windows updates?
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  7. qaz95
    Posts : 19
    windows 7 home premium 64 bit
    Thread Starter
       New #5

    yes, windows update

    i really want to see if these errors can be fixed by updating to sp1 (for win 7 home premium)

    its recommended on many sites, unfortunately i get the 80070002 error constantly

    ive tried everything on the MS website to no avail

    also my OS was pre installed ie. i cant do a clean install
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  8. matts6887
    Posts : 1,449
    Windows 7 ultimate 64-bit
       New #6

    Since it was pre installed it should have come with a disc with windows 7 on so you can re install it if needed. Can you look and see if that disc is nearby somewhere or did you buy the system used? Reason I ask is because at this point you might have to buy a copy of windows 7 in order to get a clean install done.
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  10. derekimo
    Posts : 17,322
    Win 10 Pro x64
       New #7

    matts6887 said:
    Since it was pre installed it should have come with a disc with windows 7 on so you can re install it if needed. Can you look and see if that disc is nearby somewhere or did you buy the system used? Reason I ask is because at this point you might have to buy a copy of windows 7 in order to get a clean install done.
    Unfortunately most computers don't come with a disc anymore.

    As long as there is a valid COA on the computer there is no need to buy another license.

    Everything need to reinstall is listed here,

    Clean Reinstall - Factory OEM Windows 7

    Including a link to download an official installer.

    @OP, I've requested someone to have a look at your CBS log.
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  11. matts6887
    Posts : 1,449
    Windows 7 ultimate 64-bit
       New #8

    I was sort debating that as I thought it may still come with a disc possibly. Because it not and it needs a entire clean re install done how is it gonna be done without it
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  12. derekimo
    Posts : 17,322
    Win 10 Pro x64
       New #9

    matts6887 said:
    I was sort debating that as I thought it may still come with a disc possibly. Because it not and it needs a entire clean re install done how is it gonna be done without it
    The installers are free, it's the product key that you are paying for,

    Windows 7 Direct Download Links

    Let's not get ahead of the problems here though, there are logs posted in the first post that will help in

    determining what the problems and possible fixes are. Those are .rar files, a common compression type.

    They can be opened with WinRAR or 7Zip. I think a clean install should be put on the back burner for now.
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    The CBS/SFC results show the following problems...
    Code:
     Line 37391: 2014-01-05 12:22:15, Info                  CSI    00000313 [SR] Repairing 6 components
 Line 37392: 2014-01-05 12:22:15, Info                  CSI    00000314 [SR] Beginning Verify and Repair transaction
 Line 37393: 2014-01-05 12:22:15, Info                  CSI    00000315 [SR] Cannot repair member file [l:38{19}]"cmicryptinstall.dll" of Microsoft-Windows-CryptPluginInstaller, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:1122334455667788}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 37394: 2014-01-05 12:22:15, Info                  CSI    00000316 [SR] Cannot repair member file [l:22{11}]"mskssrv.sys" of Microsoft-Windows-KernelStreamingSupport, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 37395: 2014-01-05 12:22:15, Info                  CSI    00000317 [SR] Cannot repair member file [l:52{26}]"printfilterpipelinesvc.exe" of Microsoft-Windows-Printing-Spooler-FilterPipeline, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 37396: 2014-01-05 12:22:15, Info                  CSI    00000318 [SR] Cannot repair member file [l:52{26}]"PrintFilterPipelineSvc.mof" of Microsoft-Windows-Printing-Spooler-FilterPipeline, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 37397: 2014-01-05 12:22:15, Info                  CSI    00000319 [SR] Cannot repair member file [l:24{12}]"mscorier.dll" of NetFx-MSCORIER_DLL_NON_MUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 37398: 2014-01-05 12:22:15, Info                  CSI    0000031a [SR] Cannot repair member file [l:18{9}]"TRAPI.dll" of Microsoft-Windows-trapi, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
      CSI    0000031b [SR] Cannot repair member file [l:24{12}]"NAPCRYPT.DLL" of napcrypt, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    I'll post a fix protocol for them in a bit.
    Last edited by NoelDP; 05 Jan 2014 at 15:44. Reason: add another one :)
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