BSOD playing Mabinogi

chaos35789 · 05 Jan 2014

So while playing the game, Mabinogi, there are times when my computer crashes and gives me a BSOD. I do not have any knowledge about computers or how they work so I do not why this keeps happening. This started on Saturday, January 4, 2014 and keeps persisting when I play mabinogi. I have crashed in total 5 times from playing yesterday and today. When I tested other games such as Tera, my computer does not crash for a prolong play time, so I believe it is only mabinogi, but I have no idea. By following the instructions of the BSOD thread, I have made a zip file with the dump files that were made on my computer from these crashes.

Edit: I forgot that the error message that I see is, "A clock interrupt was not received on the secondary processor."

Golden · 06 Jan 2014

Code:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 101, {19, 0, fffff880009b3180, 4}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
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Code:

fffff880`03b62030  fffff880`138d09aaUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xbd9aa

Bugcheck 101's can be difficult to analyse, but I see a pattern related to your video driver. Please search here and see if there is an updated driver available:
Drivers | GeForce

If so, uninstall the existing driver/s, and install the newer driver.

chaos35789 · 07 Jan 2014

I checked the website that you posted and updated my video driver, however, the problem is still occurring.
If anything, it looks like the crashes happen more frequently. This is the updated dump files.

Golden · 07 Jan 2014

Ok. I'll look at this tonight.

carwiz · 07 Jan 2014

It looks like your system is folding up around the disk drive. Check all the connectors--Unplug/plug a few times to clean the connectors. (Powered off, of course.) If you can, try and run Chkdsk on each partition (drive). If you can get through that, run SFC /scannow and report back any console messages.

chaos35789 · 08 Jan 2014

I have done everything that you have told me carwiz, and both of those scans shown that there were no errors.

carwiz · 08 Jan 2014

Ok, that's good but there should have been three.

You need to do both logical drives.

Run Memtest86+ and pay particular attention to the extended run. (7-8 passes) If you start getting errors right away, stop the test and follow the instructions for individual modules.

carwiz · 08 Jan 2014

By the way, did you replace the GPU recently?

Also, what motherboard and model are you using?

chaos35789 · 08 Jan 2014

My motherboard is an Asus M5A88-M, and the only time I updated my GPU was when Golden suggested to update mine. Also, I have tested both drives, but I lost my USB and do not have any spare CDs on me to test my ram sticks, but I'll see if I can find my USB.

carwiz · 08 Jan 2014

The GPU is the video card not the drivers; I should have been more specific. Sorry. There's an old atipcie.sys driver running that I can't account for.

In the meantime, Uninstall Daemon Tools Lite and Pando Media Booster. What appeared to be a failing disk drive may be an application or driver corrupting memory. If the BSODs continue, we'll have to do a clean boot to isolate the problem. But still run Memtest.