hello, the past few days i get random BSOD with the bugcheck 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000).
i have the rar file added.
i hope you can help me with this problem
thanks in advance,
Tim Smits
Hi xiamaiani.
The display driver is failing here. It is seen for the latest version of the AMD display driver for a few other cases too.
Uninstall the display driver in full. Then clean up any possible leftover. Then install the earlier version. Hopefully it will solve the display issue.
Some other issues are there too, but not very prominent in the dumps. So we will have to have another look; but after fixing the prima facie issue.
So let us know how it is running after altering the display driver.
hello,
i reinstalled an older version of the software but now i get another BSOD, something with kernel.
i hope you can help me,
thx in advance,
Tim Smits
That one you have installed is too old. The earlier version is 13.9 WHQL.
Previous AMD Catalyst? Display Drivers
Better you use it.
Also update the Realtek network driver from Realtek
Another thing that I am noticing is confusing .... First make it sure that the SSD is running with the latest firmware.
How to Upgrade Samsung SSD Firmware | StorageReview.com - Storage Reviews
Then scan the system for possible virus infection with the following programs.
Let us know the results.
hello and thank you for your time
first i updated my drivers to 13.9 WHQL you linked.
after that i updated my realtek drivers.
then i downloaded samsung magician. but he said my drivers are up to date.
and in the end i used TDSSkiller but he found nothing same for WDO.
and now i just have to wait and see if i get BSOD....
but your help was really appreciated :)
Hello,
Thank you!, in the past few days i didnt get any BSOD.
thanks again :)
i will mark this one as solved.
Greeting,
Tim Smits
hello,
it seems i was to early with celebrating,
i just got another BSOD,
i hope you can help me with this one aswell...
Tim Smits
Hi Tim.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
InformationWhy Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.
How Can we know that DV is enabled:
It will make the system bit of slow, laggy.
WarningBefore enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.
If there is no points, make a System Restore Point manually before enabling DV.
Let us know the results, with the subsequent crash dumps, if any.Tip
- If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
- If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.
hello i did everything you said and i got some BSOD again.
here are the logs..
Quote