BSOD - Several Error Types pointing to ntoskrnl.exe

Page 1 of 6 123 ... LastLast

  1. Posts : 27
    Windows 7 Ultimate x64 SP1
       #1

    BSOD - Several Error Types pointing to ntoskrnl.exe


    So basically keep getting random BSODs for a month now and I can't figure out what is causing them.
    The error I keep getting are:

    • SYSTEM_SERVICE_EXCEPTION
    • PAGE_FAULT_IN_NONPAGED_AREA
    • KMODE_EXCEPTION_NOT_HANDLED
    • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    • DRIVER_IRQL_NOT_LESS_OR_EQUAL
    • MEMORY_MANAGEMENT



    They seem pretty random but they always point to ntoskrnl.exe as the culprit, tho afaik that happens when the OS has no idea what caused the crash.

    What I did so far:


    • Tested memory with Windows Memory Diagnostic Tool
    • Tested memory with memtest86 overnight, 6 passes
    • Swapped the memory modules and inserted them on different slots
    • Tested system stability with Prime95 Blend for 2h
    • Tested VGA card with Furmark for 30min
    • Tested with Windows Driver Verifier
    • Tested system files with SFC
    • Tested with CHKDSK
    • Tested HD with WD Diagnostics
    • Reinstalled all drivers with latest WHQL versions or BETA
    • Updated BIOS and reflashed it just in case
    • Reinstalled Windows



    Absolutely every test above ran clean and had no errors whatsoever.

    The important thing to mention is that I never got a single BSOD while gaming or running resource intensive applications, it only happens when I'm browsing or the computer is idle.

    So anyone has any suggestions of what might cause this or how to fix this? Thank you.
    Last edited by v4l33; 06 Jan 2014 at 13:08.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 27
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #3

    Edited.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Kaspersky is contributing to the BSOD.
    Code:
    fffff880`099d44e8  fffff880`0493709eUnable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klif.sys
    *** ERROR: Module load completed but symbols could not be loaded for klif.sys
     klif+0x7e09e
    Uninstall Kaspersky using Kaspersky Removal Tool. At least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
    Download, install and update those, and then run full system scans with both of them, one by one.

    If still the situation is the same, test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the results.
      My Computer


  5. Posts : 27
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #5

    It's not Kaspersky, I've installed it a few days ago just to do a full scan to be sure even tho MBAM didn't detect anything previously, and had the BSODs before without any antivirus installed. Also already mentioned that I ran memtest86 overnight (11h) without any problems detected.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    v4l33 said:
    Also already mentioned that I ran memtest86 overnight (11h) without any problems detected.
    It the above statement is a fact, then the statement below is not viable.
    v4l33 said:
    It's not Kaspersky.
    Your data says that Kaspersky is contributing to the BSODs.

    Uninstall Kaspersky as suggested.

    Let us know how it is running without Kaspersky.
      My Computer


  7. Posts : 27
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #7

    had the BSODs before without any antivirus installed.
    I don't see any point of uninstalling it, but I'll do it anyway, honestly tired of these crashes.
      My Computer


  8. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #8

    v4l33 said:
    had the BSODs before without any antivirus installed.
    I don't see any point of uninstalling it, but I'll do it anyway, honestly tired of these crashes.
    Possibly to get your system running smoothly? At this time klif.sys Is blamed for this BSOD.It is from Kaspersky Labs.
    Do you have Checkpoint Endpoint Security installed too?
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    v4l33 could you list the other places you have been seeking help and what have they recommended?
      My Computer


  10. Posts : 27
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #10

    Possibly to get your system running smoothly?
    I know what you saying, but my point is that I got these BSODs even without KAV or any other security suite whatsoever except built-in firewall. So if the crashes occured without Kaspersky software installed then seems logical it's not the culprit.

    v4l33 could you list the other places you have been seeking help and what have they recommended?
    Haven't got any answers elsewhere so far, tho searching on Google for similar problems gave me a variety of answers, from malware and drivers to memory timings and voltages to hardware failures.
    The problem is that there's no specific error over and over again, but seemingly random ones and no idea what could cause them. Also the weird thing is that it happens in low load or idle, never in high load.
      My Computer


 
Page 1 of 6 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:50.
Find Us