BSOD while gaming SF_Diagnostic info included

DanyD · 09 Jan 2014

Hi guys been getting this BSOD lately. Not been overly regular happened about 3 times if someone could check out this dump for me and tht would be great thanks

Golden · 09 Jan 2014

Code:

4: kd> lmvm aswSnx
start             end                 module name
fffff880`03c37000 fffff880`03d27000   aswSnx   T (no symbols)           
    Loaded symbol image file: aswSnx.SYS
    Image path: aswSnx.SYS
    Image name: aswSnx.SYS
    Timestamp:        Tue Aug 21 18:35:56 2012 (50334F74)
    CheckSum:         000F3B11
    ImageSize:        000F0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

WinDBG highlights Avast as the problem - its known to cause BSOD's on some system. Uninstall it completely, and replace with MSE.

Monitor system, and report back please.

DanyD · 09 Jan 2014

Thanks for the quick reply. I'll uninstall tht and see how I get on. Thanks again

DanyD · 09 Jan 2014

had the same problem again last night after uninstalled avast. ill upload all the info again but if u only need part of it let me know how i can help

Golden · 10 Jan 2014

Code:

Debugging Details:
------------------


BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  RzSynapse.exe

CURRENT_IRQL:  d

Do you use this software?
http://razer-synapse.software.informer.com/2.0/

DanyD · 10 Jan 2014

Yes I use a razor mouse and keyboars

Golden · 10 Jan 2014

Can you check that the drivers are updated?

DanyD · 10 Jan 2014

There was an update for it ill download tht and see how I get on

DanyD · 11 Jan 2014

i updated tht and played all night tonight with no problems so maybe it was tht, let me keep this open for a couple more days and ill mark it as solved if i have had no further issues

Thanks for your help mate

Golden · 11 Jan 2014