BSOD while mining


  1. Posts : 9
    Windows 7 Home Premium
       #1

    BSOD while mining


    I built a new computer a day ago, and haven't really had any problems with it until tonight. I was running cgminer mining some crypto, I wasn't watching my computer when I heard the windows startup sound. I logged in and sure enough there was the Windows has recovered from an unexpected shutdown message. Luckily I had already configured it to create dump files. I followed the instructions on the BSOD sticky post and created my file. Thanks for any help in advance!

    System Specs:
    ASUS Z87-A
    Intel i5 4670k
    ASUS R9 270x TOP
    8GB GSkill ram
    Corsair 600 watt PSU
    Last edited by kadrek; 09 Jan 2014 at 06:26. Reason: Didn't completely run the BSOD tool, added correct zip file
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi kadrek.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Let us know the results.
    ____________________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa8006bad010, fffff880040dbd7c, 0, d}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+bd7c )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8006bad010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff880040dbd7c, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 000000000000000d, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+bd7c
    fffff880`040dbd7c 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`04bcb758 fffff880`02d16140 : 00000000`00000116 fffffa80`06bad010 fffff880`040dbd7c 00000000`00000000 : nt!KeBugCheckEx
    fffff880`04bcb760 fffff880`02d15ec7 : fffff880`040dbd7c fffffa80`06bad010 fffffa80`06987b00 fffffa80`07ac1010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`04bcb7a0 fffff880`02dbcf13 : fffffa80`06bad010 00000000`00000000 fffffa80`06987b00 fffffa80`07ac1010 : dxgkrnl!TdrIsRecoveryRequired+0x21f
    fffff880`04bcb7d0 fffff880`02deaed6 : 00000000`ffffffff 00000000`0000cf6a fffff880`04bcb930 fffffa80`07ac1010 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`04bcb8b0 fffff880`02de682b : fffffa80`07ac1010 ffffffff`feced300 00000000`00000002 000018eb`00000001 : dxgmms1!VidSchWaitForCompletionEvent+0x196
    fffff880`04bcb8f0 fffff880`02de519f : fffffa80`07ac1010 00000000`00000002 fffff880`02de4f3c 00000000`00000000 : dxgmms1!VidSchiWaitForEmptyHwQueue+0x8f
    fffff880`04bcb9e0 fffff880`02de547a : 00000000`00000000 00000000`00000002 00000000`00000002 00000000`00000000 : dxgmms1!VidSchiHandleControlEvent+0x3b
    fffff880`04bcba10 fffff880`02db82d2 : ffffffff`ff676980 fffffa80`07ac1010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x23e
    fffff880`04bcbab0 fffff880`02de4ff6 : 00000000`00000000 fffffa80`06987b00 00000000`00000080 fffffa80`07ac1010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`04bcbbc0 fffff800`02d2f2ea : 00000000`fffffc32 fffffa80`07b704c0 fffffa80`066f0ae0 fffffa80`07b704c0 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`04bcbc00 fffff800`02a838e6 : fffff800`02c0de80 fffffa80`07b704c0 fffff800`02c1bcc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`04bcbc40 00000000`00000000 : fffff880`04bcc000 fffff880`04bc6000 fffff880`05a53d70 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+bd7c
    fffff880`040dbd7c 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+bd7c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5298baf8
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm atikmpag
    start             end                 module name
    fffff880`040d0000 fffff880`0416f000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Fri Nov 29 21:34:08 2013 (5298BAF8)
        CheckSum:         000A54B8
        ImageSize:        0009F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 9
    Windows 7 Home Premium
    Thread Starter
       #3

    Thanks, Arc. I've included a speccy screenshot and ran Furmark for probably 10 minutes. At the start there were a few tiny white specks that showed up on the screen but they stopped after probably 20 seconds. The card stayed at 71 C with 99% load, that isn't too hot right? Though when I was mining the card reached 82 C without my knowledge, I should probably set a lower target temp in cgminer. Also, I'm running the latest 13.11 beta driver for my card. The cpu idles at 30 C and it maxed at 49 C. Thanks for any input.
      My Computer


  4. Posts : 9
    Windows 7 Home Premium
    Thread Starter
       #4

    Just got a new bsod, cause by netbios.sys I think. I read that disabling NetBios over TCP/IP can fix it so I've already done that. Also created a new zip file with the new dump file. Any help is appreciated.
      My Computer


  5. Posts : 9
    Windows 7 Home Premium
    Thread Starter
       #5

    I ran memtest 86 for around 4 hours and there were no errors. I have no idea what's wrong. Going to try reinstalling display drivers. Anyone have any idea?
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    For the display driver, you have to use the latest WHQL only, not any BETA.

    Any glitches during furmark is unhealthy sign for the GPU.

    All your latest BSODs are stop 0x116 obviously display issue and nothing else.

    If you are overclocking, set all the hardware to default and see how it goes.
      My Computer


  7. Posts : 9
    Windows 7 Home Premium
    Thread Starter
       #7

    Arc said:
    For the display driver, you have to use the latest WHQL only, not any BETA.

    Any glitches during furmark is unhealthy sign for the GPU.

    All your latest BSODs are stop 0x116 obviously display issue and nothing else.

    If you are overclocking, set all the hardware to default and see how it goes.
    Do you think I should rma the gpu? Other people have been having the same problems so i'm thinking it's drivers or bios related. I can play games with no glitches and the bsods have stopped. Though sometimes the whole screen will turn a random color like red or green with vertical lines and I have to restart the computer.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    If you have the latest WHQL of the display driver installed, If you havent overclocked the hardware, and as the system is not overheating, then you may have a scope to blame the GPU. If furmark shows anyhow artifacts, your blame is justified.

    In that case, you may plan to RMA the GPU.
      My Computer


 

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