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#1
BSODs running various sw (or idling after startup) w exceptions
I've been getting BSODs with increasing frequency over the past year on my 4+ year-old HP dv7t. Although it's become unstable, it performs well in between crashes, and I'd like to resolve the BSODs without reinstalling Windows if possible. (BTW, it still has the original BIOS CMOS battery, which I have not tested yet.)Over the last year I've used it mainly for writing a couple of journal articles (Office 2007), developing and running Matlab (R2008a) codes, browsing the Internet over wired and Wi-Fi connections, and watching videos, but no gaming. In a typical session of 4 to 8 hours, there may be 3 or 4 BSODs after a successful (but slow) startup or occasionally a black-screen freeze during startup. I've gotten BSODs while backing up files to a USB flash drive, while actively browsing with multiple tabs, and while away from the (idle) machine. It's been difficult relating the crashes to any specific activity. The output from the "WhoCrashed" diagnostic tool suggested upgrading the nVidia kernel driver nvlddmkm.sys and the Symantec driver symds64.sys. The recent crashes all resulted from exceptions in system services (0x3B) or from non-handled exceptions in system threads (0x1000007E) or kernel-mode threads (0x1E). Without symbols or a detailed understanding of Windows software, I'm lost. Hoping someone can suggest some things to try and/or help interpreting what the SF Diagnostic Tools has collected. Thanks in advance,Doug