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BSOD on Sleep mode for ntoskrnl.exe+75bc0 and Shutdown never ends
Hello all,
I am looking for help in debugging two issues, which I have been getting for the past week.
The BSOD Bug Check Code is 0x0000009f and the Caused by Address is ntoskrnl.exe+75bc0.
- I have the system Power Management set up to put the system to Sleep, but when it goes to sleep I get a BSOD and the system shut downs.
- When I try to shut down the system via Windows, the Shut Down screen appears but the loading icon keeps running and the system never actually shuts down.
I do not get these issues on a Clean Boot so from what I have read I am guessing it is driver related, but I am too novice to determine which driver it is. I ran Windows Update and updated a bunch of the other equipment drivers, but it hasn't helped. Note: I did install a new ASUS RT-AC66U router and a HP Photosmart 7520 printer over the holidays, but this issue did not appear right away after the install.
Diagnostics zip file attached.
Thanks in advance for any help.
-Rob