BSOD 0x00000050 help required


  1. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD 0x00000050 help required


    Hi

    I've had quite a few BSOD's with this error. It's really frustrating and help is appriciated. I think it happens when I'm browsing on the net. It can happen after a few minutes or after an hour.

    Here's the information I have

    STOP: X00000050

    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057


    BCCode: 50
    BCP1: FFFFF880FB9A1360
    BCP2: 0000000000000000
    BCP3: FFFFF88005971A18
    BCP4: 0000000000000005
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    More information needed.

    1. Download the .BAT file to your desktop
    2. Right-click and 'Run as Administrator'
    3. Locate .ZIP file on desktop and upload here.

    Attachment 301298
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    Please use Speccy to reveal system temperatures:
    Speccy - Advanced System Information Tool

    Code:
    fffff880`0957ee48  fffff880`01008fb5Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0x8fb5
    Determine if an updated driver is available for the installed AMD Radeon HD 6650M video card.
      My Computer


  4. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    Golden said:
    More information needed.

    1. Download the .BAT file to your desktop
    2. Right-click and 'Run as Administrator'
    3. Locate .ZIP file on desktop and upload here.

    Attachment 301298
    Here's the upload.

    Thanks
      My Computer


  5. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Golden said:
    Please use Speccy to reveal system temperatures:
    Speccy - Advanced System Information Tool

    Code:
    fffff880`0957ee48  fffff880`01008fb5Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0x8fb5
    Determine if an updated driver is available for the installed AMD Radeon HD 6650M video card.
    Here's a txt doc from Speccy. I did two text files as the temperature changed after a bit.

    How do I check the driver updates for the graphics card?
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Temperatures look OK to me.

    Navigate here, and fill in your card details:
    Download Drivers

    Code:
    Name:	AMD Radeon HD 6650M
      My Computer


  7. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Golden said:
    Temperatures look OK to me.

    Navigate here, and fill in your card details:
    Download Drivers

    Code:
    Name:	AMD Radeon HD 6650M
    I used that link but the driver wouldn't install. I had the following error message

    "AMD Catalyst Mobility canot be downloaded due to incompatible hardware/software on your computer.

    The version of your graphics adapteris not supported.

    Please contact your notebook manufacturer for a graphics driver update."

    I went to the Lenovo site and downloaded the latest driver which was released in 2013.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    OK. Lets see if that works.
      My Computer


  9. Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    I've used the laptop a few times this week and I haven't had any problems. Thanks for your help.
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

      My Computer


 

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