MACHINE_CHECK_EXCEPTION 0x0000009c error


  1. Posts : 5
    Windows 7 Home Premium 64-bit
       #1

    MACHINE_CHECK_EXCEPTION 0x0000009c error


    Been having this twice now, both times when playing Assasins Creed 4... Can this be related to the program/software error or is this something more serious? I'm using MSE as AV.

    Also, in case someone wants some further details, I'll add in minidump files.

    Thanks in advance.
      My Computer


  2. Posts : 5
    Windows 7 Home Premium 64-bit
    Thread Starter
       #2

    Anyone?
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    More information needed.

    1. Download this .BAT file to your desktop
    2. Right-click and 'Run as Administrator'
    3. Locate .ZIP file on desktop and upload here.


    Download

      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    In the meantime, I've had a quick look at the latest dmp file.

    Code:
    2: kd> lmvm intelppm
    start             end                 module name
    fffff880`041e8000 fffff880`041fe000   intelppm   (pdb symbols)          c:\symbols\intelppm.pdb\08BB31C0378D48EC8CB513240E096A171\intelppm.pdb
        Loaded symbol image file: intelppm.sys
        Mapped memory image file: c:\symbols\intelppm.sys\4A5BC0FD16000\intelppm.sys
        Image path: \SystemRoot\system32\DRIVERS\intelppm.sys
        Image name: intelppm.sys
        Timestamp:        Tue Jul 14 08:49:25 2009 (4A5BC0FD)
        CheckSum:         0000F4EC
        ImageSize:        00016000
        File version:     6.1.7600.16385
        Product version:  6.1.7600.16385
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     intelppm.sys
        OriginalFilename: intelppm.sys
        ProductVersion:   6.1.7600.16385
        FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
        FileDescription:  Processor Device Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    See if a driver is available for the intelppm.sys Intel Processor driver by searching on the Intel site:
    https://downloadcenter.intel.com/Default.aspx

    If there is no driver available, you might have to perform a clean install - see this
      My Computer


 

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