Random BSODs: Usually error 0X0000001E, distorted screen + audio

Page 2 of 3 FirstFirst 123 LastLast

  1. Posts : 18
    Windows 7 Home Premium
    Thread Starter
       #11

    Golden said:
    Uninstall the current ATI video card drivers, then perform the steps in this tutorial:
    Drivers - Clean Left over Files after Uninstalling

    Now download and install the latest ATI video card drivers from this location:
    Support & Drivers
    A little odd since this was after I reinstalled Windows and grabbed the latest driver from the AMD site, but oh well.

    I had another crash (attached) shortly before I uninstalled the video driver and DDU'd it, but now I'm running with the new driver and no crashes yet.
      My Computer


  2. Posts : 18
    Windows 7 Home Premium
    Thread Starter
       #12

    Five days without a crash! And then...

    So close to thinking it was over. System Service Exception, BSV points to win32k.sys again.
      My Computer


  3. Posts : 18
    Windows 7 Home Premium
    Thread Starter
       #13

    Two more dumps from today is case anyone's still reading this thread.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #14

    Have you got driver verifier turned on?

    Code:
    fffff880`09ef1518  fffff880`03f612dcUnable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0x942dc
    Which version of the display driver is currently installed? Please upload your msinfo32.nfo file here please.
      My Computer


  5. Posts : 18
    Windows 7 Home Premium
    Thread Starter
       #15

    I'm fairly sure I have driver verifier turned on.

    I'm not sure where to find msinfo32.nfo, but I found the msinfo executable. I've attached a shot of the gfx page.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #16

    Run the .bat file again and upload zip again please.
      My Computer


  7. Posts : 18
    Windows 7 Home Premium
    Thread Starter
       #17

    Golden said:
    Run the .bat file again and upload zip again please.
    By batch you mean driver verifier, right? And I'm supposed to check Verify on all non-Microsoft drivers, and then Finish?
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #18

    1. Download this .BAT file to your desktop

    Download


    2. Right-click the .BAT file and 'Run as Administrator'
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

      My Computer


  9. Posts : 18
    Windows 7 Home Premium
    Thread Starter
       #19

    Done and done!
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #20

    Code:
    Host Name:                 JAKE-PC
    OS Name:                   Microsoft Windows 7 Home Premium 
    OS Version:                6.1.7600 N/A Build 7600
    Update Windows 7 completely.

    If you get a BSOD after Windows has been updated, re-run the .bat file and upload the zip file again please.
      My Computer


 
Page 2 of 3 FirstFirst 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:14.
Find Us