BSOD nightmare since 8.1 install ntoskrnl.exe suspected

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  1. Posts : 12
    Windows 8.1 64 bit
       #1

    BSOD nightmare since 8.1 install ntoskrnl.exe suspected


    Been hampered by various blue screen of death codes, and no google searches yielded any fixes.

    BSOD occurs during browing on Chrome or working on Word. Having downloaded BlueScreenView, I took a look and ntoskrnl.exe seems to be the most frequent offender.

    This is an Asus Laptop, intel i3 64 bit, which originally had windows 8, and now has 8.1. More information is in my profile.

    Any additional information I will do my best to provide. Thank you very much for your help.
    Last edited by Wings2806; 13 Jan 2014 at 09:39. Reason: - Additional file added
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  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    More information is required.

    1. Download this .BAT file to your desktop
    2. Right-click the .BAT file and 'Run as Administrator'
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.


    Download

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  3. Posts : 12
    Windows 8.1 64 bit
    Thread Starter
       #3

    I've attached to the original post. Thank you.
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  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    I can;t find a faulting driver (yet) so in the interim, I'll recommend the following:

    1. Click Start
    2. In the search box, type cmd
    3. In the list that appears, right-click on cmd.exe and choose Run as administrator
    4. In the command window that opens, type chkdsk /R and hit enter.

    You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run.

    SeaTools for DOS and Windows - How to Use
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  5. Posts : 12
    Windows 8.1 64 bit
    Thread Starter
       #5

    I ran the disk check, which completed eventually. However it did it under some Asus graphic, so there were no viewable statistics other than a percentage complete text at the bottom. No idea if it found/fixed any faults as a result. I've come back to my laptop once or twice to see it at the log in screen, implying a restart and a possible BSOD, but not seen one myself since.
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  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Did you run sfc? What was the outcome?
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  7. Posts : 12
    Windows 8.1 64 bit
    Thread Starter
       #7

    I'll hold my hands up, I had to google that. Didn't know it had that feature, running scan now.
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  8. Posts : 12
    Windows 8.1 64 bit
    Thread Starter
       #8

    I got a BSOD whilst running the scan. SYSTEM_PTE_MISUSE.

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  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    ZIP and upload the file please
      My Computer


  10. Posts : 12
    Windows 8.1 64 bit
    Thread Starter
       #10

    Dump file zipped and attached.
      My Computer


 
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