BSOD from gaming/videos STOP: 0x0000003B win32k.sys


  1. Posts : 3
    Windows 7 64bit
       #1

    BSOD from gaming/videos STOP: 0x0000003B win32k.sys


    I've been getting this BSOD more frequently in the past few weeks, and I saw in another thread that it is generally a hardware issue. I'm downloading Furmark/Prime95/ and Mtest 86+ right now and will get back to you.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the Forum.

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

    AVG contributes to BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.
    Code:
    Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.

    Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

    ESET online scanner: Free Online Virus Scanner | ESET

    Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

    Run Disk Check on your Hard Drive(s): Disk Check

    Install Service Pack 1: Learn how to install Windows 7 Service Pack 1 (SP1)

    Check for heating issues using Speccy or HWmonitor

    Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

    Let us know the results.
      My Computer


  3. Posts : 3
    Windows 7 64bit
    Thread Starter
       #3

    Alright I've done a couple of scans.
    No threats found from TDSSKILLER, ESET, sfc, or the disk check.

    I just downloaded speccy and I'm gonna check for heat issues, but how do I go about doing that? Do I just use my computer normally for a couple hours then print screen what my speccy looks like?
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    csemiles said:
    I just downloaded speccy and I'm gonna check for heat issues, but how do I go about doing that? Do I just use my computer normally for a couple hours then print screen what my speccy looks like?
    Yup

    :)
      My Computer


  5. Posts : 3
    Windows 7 64bit
    Thread Starter
       #5

    Alright, here is a snapshot I took after several hours of browsing/writing a paper/coding
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Looks alright.
      My Computer


 

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