BSOD after working 3 weeks and crash


  1. Posts : 5
    win 7 professional x64
       #1

    BSOD after working 3 weeks and crash


    I got this bsod when notebook works for 3 weeks, and crash. And so on..


    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\011414-8252-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0xfffff800`02e1a000 PsLoadedModuleList = 0xfffff800`0305d6d0
    Debug session time: Tue Jan 14 07:30:57.938 2014 (UTC + 1:00)
    System Uptime: 11 days 14:07:55.676
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................................................
    Loading User Symbols
    Loading unloaded module list
    ............................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 3B, {c0000005, fffff88007a1f2ce, fffff8800c9e9b80, 0}

    Unable to load image ks.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ks.sys
    *** ERROR: Module load completed but symbols could not be loaded for ks.sys
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    Probably caused by : ks.sys ( ks+1f2ce )

    Followup: MachineOwner
    Last edited by kamili23; 14 Jan 2014 at 18:19.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 5
    win 7 professional x64
    Thread Starter
       #3

    I posted it but it was in polish so you know. :P

    Anyway posted.
    Last edited by kamili23; 15 Jan 2014 at 14:00.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\USER\Downloads\SF_15-01-2014\011414-8252-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Machine Name:
    Kernel base = 0xfffff800`02e1a000 PsLoadedModuleList = 0xfffff800`0305d6d0
    Debug session time: Tue Jan 14 12:30:57.938 2014 (UTC + 6:00)
    System Uptime: 11 days 14:07:55.676
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................................................
    Loading User Symbols
    Loading unloaded module list
    ............................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff88007a1f2ce, fffff8800c9e9b80, 0}
    
    *** WARNING: Unable to verify timestamp for AtihdW76.sys
    *** ERROR: Module load completed but symbols could not be loaded for AtihdW76.sys
    Probably caused by : ks.sys ( ks!KspPinPropertyHandler+17a )
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm AtihdW76
    start             end                 module name
    fffff880`07815000 fffff880`07831000   AtihdW76 T (no symbols)           
        Loaded symbol image file: AtihdW76.sys
        Image path: AtihdW76.sys
        Image name: AtihdW76.sys
        Timestamp:        Sat Jul 06 00:10:37 2013 (51D70C1D)
        CheckSum:         0001AA85
        ImageSize:        0001C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    the HD audio driver AtihdW76.sys is an element of Catalyst. It will be a good first attempt to update the display driver to the latest.

    Download Drivers

    Code:
    fffff880`07013000 fffff880`070b1000   atikmpag   (deferred)             
        Image path: atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Sun Sep 29 09:54:58 2013 (5247AB9A)
        CheckSum:         0009EF9D
        ImageSize:        0009E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  5. Posts : 5
    win 7 professional x64
    Thread Starter
       #5

    I done this since they show out. :) So I'm up to date with driver display.
      My Computer


  6. Posts : 5
    win 7 professional x64
    Thread Starter
       #6

    Today same got same bsod.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Upload SF log.
      My Computer


  8. Posts : 5
    win 7 professional x64
    Thread Starter
       #8

    Here you go. :)
      My Computer


 

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