BSOD at different times, usually when playing Smite

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  1. Posts : 31
    Windows 7x64
       #1

    BSOD at different times, usually when playing Smite


    I have been having BSOD, usually when I am playing smite, but sometimes when I am just checking my email. I have re-installed windows and updated drivers, but I am still getting the errors. I have attached the dump files.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    fffff880`03139658  fffff880`0f12c56aUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0xc856a
    Code:
    0: kd> lmvm dxgmms1
    start             end                 module name
    fffff880`0fd44000 fffff880`0fd8a000   dxgmms1    (pdb symbols)          c:\symbols\dxgmms1.pdb\93AB163000A844D5BF442A979FB6FF991\dxgmms1.pdb
        Loaded symbol image file: dxgmms1.sys
        Mapped memory image file: c:\symbols\dxgmms1.sys\5164DC1346000\dxgmms1.sys
        Image path: \SystemRoot\System32\drivers\dxgmms1.sys
        Image name: dxgmms1.sys
        Timestamp:        Wed Apr 10 12:57:15 2013 (5164DC13)
        CheckSum:         00043C9B
        ImageSize:        00046000
        File version:     6.1.7601.18126
        Product version:  6.1.7601.18126
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     dxgmms1.sys
        OriginalFilename: dxgmms1.sys
        ProductVersion:   6.1.7601.18126
        FileVersion:      6.1.7601.18126 (win7sp1_gdr.130409-1534)
        FileDescription:  DirectX Graphics MMS
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    Download and install an updated GTS250 display driver from this site:
    Drivers | GeForce
      My Computer


  3. Posts : 31
    Windows 7x64
    Thread Starter
       #3

    Updated the Nvidia driver. Played some games today. CTD with Smite and another with Path of Exile. Then I got a blue screen with Path of Exile. Bug report attached.

    Thanks for any help.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Code:
    0: kd> lmvm dxgmms1
    start             end                 module name
    fffff880`0f000000 fffff880`0f046000   dxgmms1    (pdb symbols)          c:\symbols\dxgmms1.pdb\93AB163000A844D5BF442A979FB6FF991\dxgmms1.pdb
        Loaded symbol image file: dxgmms1.sys
        Mapped memory image file: c:\symbols\dxgmms1.sys\5164DC1346000\dxgmms1.sys
        Image path: \SystemRoot\System32\drivers\dxgmms1.sys
        Image name: dxgmms1.sys
        Timestamp:        Wed Apr 10 12:57:15 2013 (5164DC13)
        CheckSum:         00043C9B
        ImageSize:        00046000
        File version:     6.1.7601.18126
        Product version:  6.1.7601.18126
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     dxgmms1.sys
        OriginalFilename: dxgmms1.sys
        ProductVersion:   6.1.7601.18126
        FileVersion:      6.1.7601.18126 (win7sp1_gdr.130409-1534)
        FileDescription:  DirectX Graphics MMS
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    WinDBG shows that driver has not been updated - information same as first analysis in post #2.
      My Computer


  5. Posts : 31
    Windows 7x64
    Thread Starter
       #5

    Installed the new driver again, this time I removed all earlier drivers and verified with the Nvidia utility that it was the most updated driver. Still getting blue screens, and it looks like it is still Nvidia drivers that are crashing. Seems like their drivers are always unstable for some reason.

    After reading this article on the instability of recent Nvidia drivers, I decided to try this guy's advice and roll back to the March 2013 drivers to see if they are more stable.
    Last edited by spacelord; 12 Jan 2014 at 05:29.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Code:
    1: kd> lmvm dxgmms1
    start             end                 module name
    fffff880`0f000000 fffff880`0f046000   dxgmms1    (pdb symbols)          c:\symbols\dxgmms1.pdb\93AB163000A844D5BF442A979FB6FF991\dxgmms1.pdb
        Loaded symbol image file: dxgmms1.sys
        Mapped memory image file: c:\symbols\dxgmms1.sys\5164DC1346000\dxgmms1.sys
        Image path: \SystemRoot\System32\drivers\dxgmms1.sys
        Image name: dxgmms1.sys
        Timestamp:        Wed Apr 10 12:57:15 2013 (5164DC13)
        CheckSum:         00043C9B
        ImageSize:        00046000
        File version:     6.1.7601.18126
        Product version:  6.1.7601.18126
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     dxgmms1.sys
        OriginalFilename: dxgmms1.sys
        ProductVersion:   6.1.7601.18126
        FileVersion:      6.1.7601.18126 (win7sp1_gdr.130409-1534)
        FileDescription:  DirectX Graphics MMS
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    You appear to still have the same driver. See red text in previous analysis code.

    Try this:
    Uninstall the following Nvidia items in Control Panel > Programs and Features:

    - 3D Vision Control Driver
    - 3D Vision Driver
    - Graphics Driver
    - HD Audio Driver
    - PhysX
    - Nvidia Update

    Now follow Drivers - Clean Left over Files after Uninstalling
    Reboot. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

    Attachment 301351

    Reboot.
      My Computer


  7. Posts : 31
    Windows 7x64
    Thread Starter
       #7

    Okay, so today I am running the 3.14.22 drivers and I tried to play a couple different games. I have gotten a lot of crash to desktop happening and two blue screens.
    Last edited by spacelord; 14 Jan 2014 at 04:36.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8
      My Computer


  9. Posts : 31
    Windows 7x64
    Thread Starter
       #9

    Ran the long test on both my main drive and my backup drive. Everything seems okay.

      My Computer


  10. Posts : 31
    Windows 7x64
    Thread Starter
       #10

    Since no one has replied yet, I thought I might check out my cpu temp while playing Smite. I did notice that it was often at or near 100% load while playing. My two cores got to 72c and 69c while playing. I then ran Prime95 but shut it off as my temp got up to 96c.

    I think this might be the problem.

    Last edited by spacelord; 16 Jan 2014 at 01:00.
      My Computer


 
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