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Windows 7: BSOD when shutting down/sleepmode/hibernate

15 Jan 2014   #1
ZachMA

Windows 7 Home Premium 64bit
 
 
BSOD when shutting down/sleepmode/hibernate

Hello! I am new to this site, and I joined because I would like assistance trying to figure out why I'm getting this BSOD. This only happens when I try to shut down or go into sleep mode or even hibernate. I'm not sure if this is also causing low frames per second in games because I used to get high frames but since this started happening my frames lowered to 30 or below.

BSOD - Pastebin.com

If you need my system specs I believe I put them on my account so you can all view them.

Thank you for your time.

Also I see that some things aren't displaying because of incorrect symbols and such. If it's necessary to fix that, how do I do it? and I would upload the dmp file, but it says I don't have ownership even though I used "Take Ownership" on the file.


My System SpecsSystem Spec
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15 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
15 Jan 2014   #3
ZachMA

Windows 7 Home Premium 64bit
 
 

My apologies, here it is.
My System SpecsSystem Spec
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15 Jan 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Attachment 301751

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you update another zip.
My System SpecsSystem Spec
15 Jan 2014   #5
ZachMA

Windows 7 Home Premium 64bit
 
 

Okay so whenever I ran the SF_debug_tool, it attempted to copy the minidump files, but it said access denied. I've tried using the "Take Ownership" method. but it doesn't seem to help and on properties it does say that I am the owner. What should I do?

Also this is what happens when I hit "Take Ownership" and try to open up the file.
My System SpecsSystem Spec
Reply

 BSOD when shutting down/sleepmode/hibernate




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