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Windows 7: BSOD after EE Boot Optimizer, error 0x00000050 (0xFFFFF880009AA000)

16 Jan 2014   #1

Windows 7 Ultimate x64
BSOD after EE Boot Optimizer, error 0x00000050 (0xFFFFF880009AA000)

Hey guys,

I am sorry that I cannot follow the posting instructions exactly, as this is about the computer of my girlfriend, who is currently 4000 miles away from me. I tried to run her through the most stuff, but we are currently stuck. Please bear with me, if this makes it more difficult:

She has a Lenovo U310, bought recently. After installing Windows 7 Ultimate x64, all drivers and the EE Boot optimizer, everything seemed to work fine. I took off, left her alone, and two days later after an update and running the EE Boot optimizer, this BSOD:

Attachment 301858

Unfortunately, no recovery points exist, so the integrated repair options don't work. Safe boot isn't working either. the harddrive is set to ACHI, as many suggested might solve the problem as well. To make sure that the harddrive isn't broken, here the chkdsk /f:

Attachment 301855

This is the error message of the windows repair tool:

Attachment 301856
Attachment 301857

Now I have read, that the file fbfmon.sys might be the issue and needs to be deleted. So starting in X:\Windows\system32\drivers, the file could not be located. We tried to go through all other letters of the alphabet, but there was no other windows folder on any drive.
However, since the BOSD didn't provide the information that it's associated with the fbfmon.sys file, I might be off anyways, but causality makes me believe that it might be the case.

Now, after trying everything I could think of, I am sorry to get to you and ask for professional help, without the logs that I should provide.. but maybe this is obvious for one of you

My System SpecsSystem Spec
17 Jan 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

If you cannot boot into windows at all, and Startup Repairs also does not do anything, follow it:
Troubleshooting Windows 7 Failure to Start

If still nothing, it would be the best to do a clean install again, without installing boot optimizer.
My System SpecsSystem Spec

 BSOD after EE Boot Optimizer, error 0x00000050 (0xFFFFF880009AA000)

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