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BSOD, Windows 7 New Install - WinDbg says ntoskrnl.exe
Hi,
I have had a BSOD twice now over the last 2 days. Both times analysis of minidump file says that probable cause is ntoskrnl.exe.
I have run your diagnostic tool and have attached the output.
Any help here would be much appreciated.
I am sure the attached files give you the following information, however just in case, the description of the problem stated when windows reboots is :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 109
BCP1: A3A039D8D19956D7
BCP2: 0000000000000000
BCP3: EBDAEB567798FDE8
BCP4: 0000000000000101
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\011614-21153-01.dmp
C:\Windows\Temp\WER-21231-0.sysdata.xml[/FONT]
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regards,
Aboo.
Last edited by abooboy; 16 Jan 2014 at 16:17. Reason: adding additional info