BSOD 0x0000003B (SYSTEM_SERVICE_EXCEPTION)


  1. Posts : 2
    windows 7
       #1

    BSOD 0x0000003B (SYSTEM_SERVICE_EXCEPTION)


    Hi im a complete computer novice so bear with me, I've used the SF diagnosis tool and included it ITT. Basically im getting the BSOD every 2 hours or so. I've tried installing Dell's latest drivers and the microsoft hotfix to no avail.

    I only started having problems around the 16/1 of which the only program installed that day was a Microsoft.NET Framework 4.5.1
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff88008c24630, fffff8800dc1f6c0, 0}
    
    *** WARNING: Unable to verify timestamp for mfeavfk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfeavfk.sys
    Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
    
    Followup: MachineOwner
    ---------
    McAfee & Norton are known cause of BSOD. Please remove them. Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

    Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

    ESET online scanner: Free Online Virus Scanner | ESET

    Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

    Run Disk Check on your Hard Drive(s): Disk Check

    Check for heating issues using Speccy or HWmonitor

    Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

    Keep us posted.

    BSOD BUGCHECK SUMMARY:
    Code:
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sun Jan 19 06:49:23.787 2014 (UTC + 6:00)
    System Uptime: 0 days 3:27:02.833
    BugCheck 3B, {c0000005, fffff88008c24630, fffff8800dc1f6c0, 0}
    *** WARNING: Unable to verify timestamp for mfeavfk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfeavfk.sys
    Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  chrome.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sun Jan 19 01:57:13.979 2014 (UTC + 6:00)
    System Uptime: 0 days 0:31:08.415
    BugCheck 3B, {c0000005, fffff880088b4630, fffff8800b5076c0, 0}
    *** WARNING: Unable to verify timestamp for mfeavfk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfeavfk.sys
    Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  chrome.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Fri Jan 17 06:23:01.340 2014 (UTC + 6:00)
    System Uptime: 0 days 5:11:49.871
    BugCheck 3B, {c0000005, fffff88008631630, fffff8800ad506c0, 0}
    Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  chrome.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Fri Jan 17 01:10:45.915 2014 (UTC + 6:00)
    System Uptime: 0 days 3:44:59.351
    BugCheck 3B, {c0000005, fffff880088b4630, fffff8800d14d6c0, 0}
    Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  chrome.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Thu Jan 16 05:49:17.152 2014 (UTC + 6:00)
    System Uptime: 0 days 1:54:07.588
    BugCheck 3B, {c0000005, fffff8800887a630, fffff8800d7196c0, 0}
    Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  chrome.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    Last edited by koolkat77; 20 Jan 2014 at 00:04.
      My Computer


  3. Posts : 2
    windows 7
    Thread Starter
       #3

    Thanks alot for this, i actually uninstalled macfee just before making this thread and haven't had a BSOD since. I'll download that free anti virus yuo suggest.
      My Computer


 

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