BSOD how do I find error


  1. Posts : 26
    Windows 7 Home Premium 64bit
       #1

    BSOD how do I find error


    My system shut down and says something about trying to reset the display driver? I don't know how to find the error. I can only run in safe mode.

    Emachines EL1352G
    Processor AMD Sempron 145 / 2.8 GHz
    Memory 2.0 GB
    Hard Drive 500.0 GB - 7200.0 rpm
    Operating System Microsoft Windows 7 Home Premium 64-bit Edition
    Optical Drive DVD±RW (±R DL) / DVD-RAM
    Graphics Processor NVIDIA GeForce 6150 SE
    Graphics Controller Integrated
    Last edited by mark38090; 22 Jan 2014 at 20:26.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi mark38090.

    It is a display/graphics related issue.

    As it is an old branded desktop, some things are to be checked at first.

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of your PSU.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    About the display unit, it seems to be onboard nvidia graphics?
    Code:
    NVIDIA GeForce 6150SE nForce 430
    Run the SF Diag tool again and upload the dxdiag.txt file.
    ______________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa80049b0010, fffff8800f1882b0, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+14c2b0 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80049b0010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8800f1882b0, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+14c2b0
    fffff880`0f1882b0 4055            push    rbp
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    STACK_TEXT:  
    fffff880`02e679c8 fffff880`03d3f054 : 00000000`00000116 fffffa80`049b0010 fffff880`0f1882b0 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02e679d0 fffff880`03d3ed5e : fffff880`0f1882b0 fffffa80`049b0010 fffffa80`038154b0 fffffa80`034d7010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`02e67a10 fffff880`03c0ff13 : fffffa80`049b0010 00000000`00000000 fffffa80`038154b0 fffffa80`034d7010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`02e67a40 fffff880`03c39cf1 : 00000000`ffffffff 00000000`000006e8 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`02e67b20 fffff880`03c38437 : 00000000`00000102 00000000`00000000 00000000`000006e8 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`02e67b50 fffff880`03c0b2d2 : ffffffff`ff676980 fffffa80`034d7010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`02e67bf0 fffff880`03c37ff6 : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`02c11168 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`02e67d00 fffff800`03377bae : 00000000`045ca0c2 fffffa80`0156db50 fffffa80`01546840 fffffa80`0156db50 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`02e67d40 fffff800`030ca8c6 : fffff880`009e6180 fffffa80`0156db50 fffff880`009f0f40 fffff880`02fc7050 : nt!PspSystemThreadStartup+0x5a
    fffff880`02e67d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+14c2b0
    fffff880`0f1882b0 4055            push    rbp
    
    SYMBOL_NAME:  nvlddmkm+14c2b0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  510a2100
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys
    
    FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0f03c000 fffff880`0fd46000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Thu Jan 31 13:15:04 2013 (510A2100)
        CheckSum:         00CEDB22
        ImageSize:        00D0A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

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