BSOD When Using VPN on HP Folio 9470M

BinaryStar0647 · 22 Jan 2014

Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated

Arc · 23 Jan 2014

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

No code has to be inserted here.

And it is the driver that is failing here.

Code:

fffff880`0358c670  fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
 SBFWIM+0x1a110

And not alone, but with other components too.

Code:

fffff880`0358c408  fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
 SbFw+0x11dd3

I would suggest you to uninstall GFI Software Firewall.

Let us know the results.

BinaryStar0647 · 23 Jan 2014

Yep GFI is our Anti Virus we use at work called Vipre.

I had a look through the Vipre config list and noticed my laptop had a desktop configuration, I switched this to notebook and it seems to be working!

I will have to test this later on for a longer period of time but thank you!