BSOD on boot up from cold boot


  1. Posts : 154
    W764 & W764
       #1

    BSOD on boot up from cold boot


    I am getting a BSOD when booting up first time on cold start, seems to be only happening that one time as when I restart the computer it boots up fine the next time. I caught a glimpse of the filename and seems to be the nvidia card. Though not sure of whats the cause.

    Its been awhile since I have posted here, hello to all

    gerry
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi bullfights.

    The BSOD is caused by the display driver, apparently; and a 0x3B is usually occurs by driver configuration.

    Your installed version of the driver is not the latest. The latest one is 9.18.13.3221 and your one is 9.18.13.3182 (as per device manager, driver version, not forceware).

    So you need to update it. But I would suggest you to first download the latest version. Then disconnect from internet. Then uninstall the present driver, all the components, and then reinstall the downloaded latest version.

    Let us know the results.
    _____________________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c000001d, fffff8801469a1cc, fffff88005d9f820, 0}
    
    Probably caused by : nvlddmkm.sys ( nvlddmkm+25e1cc )
    
    Followup: MachineOwner
    ---------
    
    4: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c000001d, Exception code that caused the bugcheck
    Arg2: fffff8801469a1cc, Address of the instruction which caused the bugcheck
    Arg3: fffff88005d9f820, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.
    
    FAULTING_IP: 
    nvlddmkm+25e1cc
    fffff880`1469a1cc 07              ???
    
    CONTEXT:  fffff88005d9f820 -- (.cxr 0xfffff88005d9f820;r)
    rax=0000000000000000 rbx=fffffa800f303000 rcx=fffffa800f141000
    rdx=0000000000000000 rsi=fffffa800f141000 rdi=fffffa800f141000
    rip=fffff8801469a1cc rsp=fffff88005da0208 rbp=000000000000001f
     r8=0000000000000014  r9=0000000000000000 r10=0000000000000000
    r11=fffff88014953657 r12=0000000000000001 r13=fffffa800e769a68
    r14=fffffa800f2f1000 r15=fffffa800f303000
    iopl=0         nv up ei pl nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
    nvlddmkm+0x25e1cc:
    fffff880`1469a1cc 07              ???
    Last set context:
    rax=0000000000000000 rbx=fffffa800f303000 rcx=fffffa800f141000
    rdx=0000000000000000 rsi=fffffa800f141000 rdi=fffffa800f141000
    rip=fffff8801469a1cc rsp=fffff88005da0208 rbp=000000000000001f
     r8=0000000000000014  r9=0000000000000000 r10=0000000000000000
    r11=fffff88014953657 r12=0000000000000001 r13=fffffa800e769a68
    r14=fffffa800f2f1000 r15=fffffa800f303000
    iopl=0         nv up ei pl nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
    nvlddmkm+0x25e1cc:
    fffff880`1469a1cc 07              ???
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  csrss.exe
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8801469a1cc
    
    STACK_TEXT:  
    fffff880`05da0208 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvlddmkm+0x25e1cc
    
    
    FOLLOWUP_IP: 
    nvlddmkm+25e1cc
    fffff880`1469a1cc 07              ???
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nvlddmkm+25e1cc
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5280da75
    
    STACK_COMMAND:  .cxr 0xfffff88005d9f820 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_nvlddmkm+25e1cc
    
    BUCKET_ID:  X64_0x3B_nvlddmkm+25e1cc
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x3b_nvlddmkm+25e1cc
    
    FAILURE_ID_HASH:  {d3a53aff-5c33-8ab5-e555-83559e84884d}
    
    Followup: MachineOwner
    ---------
    
    4: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`1443c000 fffff880`1507d000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Mon Nov 11 18:54:05 2013 (5280DA75)
        CheckSum:         00C10283
        ImageSize:        00C41000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 154
    W764 & W764
    Thread Starter
       #3

    ok great will do and get back to you
    thanks
      My Computer


  4. Posts : 154
    W764 & W764
    Thread Starter
       #4

    This worked out great, right on Target. now have another BSOD will post new.
      My Computer


 

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