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BSOD playind LOL
Hello i have one problem with my laptop... some time just freeze and some times give me blue screen. I hope someone can help me... if need more information just tell me and i give. I have put extension. Thank you
Hello i have one problem with my laptop... some time just freeze and some times give me blue screen. I hope someone can help me... if need more information just tell me and i give. I have put extension. Thank you
I get 3b error and 7a... i have windows 7 home premium
We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
It's a problem with your graphics driver:
I see that your AMD driver is out-of-date:Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff960000e6483, Address of the instruction which caused the bugcheck Arg3: fffff88005f1e070, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". FAULTING_IP: win32k!HmgLockEx+a3 fffff960`000e6483 0fb7430c movzx eax,word ptr [rbx+0Ch] CONTEXT: fffff88005f1e070 -- (.cxr 0xfffff88005f1e070) rax=fffff900c0200000 rbx=0000000000000000 rcx=fffffa8009226b60 rdx=fffff900c0200000 rsi=0000000000000000 rdi=fffff900c0200000 rip=fffff960000e6483 rsp=fffff88005f1ea40 rbp=0000000000000000 r8=0000000000000001 r9=0000000000000000 r10=0000000000000000 r11=fffff88005f1eaa8 r12=0000000000000000 r13=0000000000000000 r14=0000000000000001 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 win32k!HmgLockEx+0xa3: fffff960`000e6483 0fb7430c movzx eax,word ptr [rbx+0Ch] ds:002b:00000000`0000000c=???? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: dwm.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff960002a2620 to fffff960000e6483 STACK_TEXT: fffff880`05f1ea40 fffff960`002a2620 : fffff900`c066f2a0 00000000`00000001 00000000`37121418 fffff900`c07a1010 : win32k!HmgLockEx+0xa3 fffff880`05f1eab0 fffff960`002a1b1e : fffff900`c066f2a0 00000000`00000000 00001418`624d4653 00000000`0000001d : win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+0x40 fffff880`05f1eae0 fffff960`002a2a23 : 00000000`00000000 00000000`37121418 fffff900`c066f2a0 00000000`00000016 : win32k!SFMLOGICALSURFACE::DeInitialize+0x4e fffff880`05f1eb20 fffff960`001ff197 : 00000000`00000000 fffff900`c00bf010 fffff900`c066f2a0 00000000`00000020 : win32k!bhLSurfDestroyLogicalSurfaceObject+0x4b fffff880`05f1eb60 fffff960`002206e8 : 00000000`00000001 00000000`00000001 fffff880`05f1eca0 00000000`00000000 : win32k!GreSfmCloseCompositorRef+0x10f fffff880`05f1eba0 fffff800`02a84953 : fffffa80`09226b60 fffff880`05f1eca0 00000000`00000000 00000000`00000005 : win32k!NtGdiHLSurfSetInformation+0x1a8 fffff880`05f1ec20 000007fe`fe4f4efa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`03e1f088 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fe4f4efa FOLLOWUP_IP: win32k!HmgLockEx+a3 fffff960`000e6483 0fb7430c movzx eax,word ptr [rbx+0Ch] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: win32k!HmgLockEx+a3 FOLLOWUP_NAME: MachineOwner MODULE_NAME: win32k IMAGE_NAME: win32k.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5130212e STACK_COMMAND: .cxr 0xfffff88005f1e070 ; kb FAILURE_BUCKET_ID: X64_0x3B_win32k!HmgLockEx+a3 BUCKET_ID: X64_0x3B_win32k!HmgLockEx+a3 Followup: MachineOwner ---------
Please visit the AMD Website and download the latest drivers for your graphics card model (Desktop Graphics, Radeon HD 5470).Code:Driver Date/Size: 3/9/2011 22:53:30
Best of luck,
PeregrineX