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Windows 7: Varied BSODs, Drivers/Memory

08 Feb 2014   #41

Windows 7 Professional 64-bit SP1

Quote   Quote: Originally Posted by Anak View Post
Sorry I haven't replied in a few days. Power's been out, blah blah, etc.

During the outtage, I decided to just go ahead and reinstall Windows. I'll be commencing that in a second.

Anyways, the computer BSOD'd at startup. I'll upload it now, but I'm not sure it'll be of any use if this reinstallation solves my issues.

Wish me luck.

My System SpecsSystem Spec
09 Feb 2014   #42

Windows 7 Professional 64-bit SP1

Bad news.

Looks like I'm still getting BSODs. One happened last night, but I'm not sure when, since I was downloading things. And all I know is that it happened after a restart. Sorry, I was leaving it to download and restart overnight.

This is all just exceedingly discouraging. I'll upload the dump.

Also, I'm still getting the little jumps and skips. Looking at the Task Manager, in Performance, I looks like there's jumps in CPU use. I couldn't get a picture, but that's basically what's happening.

Edit: It actually occurred during Windows Updates (the shutdown process)
My System SpecsSystem Spec
09 Feb 2014   #43

Windows 7 Professional 64-bit SP1

I got a new BSOD I haven't heard of - UNEXPECTED_KERNEL_MODE_TRAP.

In the meantime, I want to get my hands on some RAM, or I might try running my computer without my video card for a while.

EDIT: Ran an sfc /scannow test, but got the error "Windows Resource Protection found corrupt files but was unable to fix some of them." I'd upload the CBS log, but apparently, I don't have permission to upload it.

Is it possible that my Windows disc is broken?

Also, Windows Media Player is broken on this installation:

I additionally grabbed a photo of what Task Manager looks like when the computer "stutters."

I also feel like I'm using quite a bit of memory; right now, I'm using 2.77 GB out of 8GB, and I'm only running a few tabs in Chrome and a YouTube video.
My System SpecsSystem Spec

10 Feb 2014   #44

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1

Stop message 0x0000007F Descriptive text: UNEXPECTED_KERNEL_MODE_TRAP
Usual cause: There is a hardware or software problem. This is usually caused by a hardware failure.

At this point the only thing I can think of is #3 at the above link - disable memory caching in the BIOS -, and if you need to run UEFI or not. If you have it engaged, turn it off and test.

This has got to be hardware and something - for lack of a better term - got fried. You've already found that the GPU wasn't connected properly.

Your first build right?
  • What type of floor were you working on, bare or carpeted?
  • Did you use a grounding strap or did you frequently touch something to ground yourself.
  • Did you drop any tools on any delicate parts?
  • Did you mount the CPU on to the MB socket or was it already mounted by the MB manufacturer?
  • If you mounted it, are you sure you mounted it in the proper position and didn't bend any prongs?
  • Did you use the proper thermal paste or was there paste already applied to the heat sink fan? How To Correctly Apply Thermal Paste | Hardware Secrets
  • For the MB, did you hear any snapping or cracking sounds when you were installing any components?
  • If you have to, go over that MB with a magnifying glass to check for any cracked solder joints, bad soldering where one circuit is cross-connected to another because of excessive solder.
  • Check to make sure any of the slots used for the CPU, RAM, GPU, and any of the empty slots are securely soldered to the MB and they don't rock or are loose.
  • Check to make sure any of the leads on the smaller MB components like the rear I/O panel, capacitors, and diodes aren't broken.
  • Check to make sure your power supply is producing what it calls for, and has a steady supply of power.
  • Double check all connections, make sure their going where they should, they are secure and that there are no broken wires.
  • I'd still try and get new RAM to try that first, but until you rule out everything else hardware I don't think it will help..

You're going to have to tear it all apart and go over everything piece by piece from sharp edges touching things they shouldn't, the power supply, the MB and all the solder joints, CPU, RAM and HDD.

If the YouTube video isn't working go here: Newegg TV: How To Build a Computer - Part 2 - The Build - YouTube

Video player error message

If you’re getting a player error message, most of the time, the video should start working again in about 30 minutes. This error can sometimes happen if the uploader is making changes to the video, there’s an issue with your Internet connection speed, or the video is being removed or having other issues.

Source: player error message
Use this Tutorials | Hardware Secrets to go over the different areas of your build;
  • Power supply
  • Motherboard (MB)
  • CPU
  • BIOS
  • Memory
  • Video
  • Audio

I'm gonna put this here for reference: ASRock > Z87 Extreme3
My System SpecsSystem Spec
10 Feb 2014   #45

Windows 7 Professional 64-bit SP1

Quote   Quote: Originally Posted by Anak View Post
Looking in the UEFI, I couldn't discern any option having to do with memory caching.

Yes, this is my first build, and as for the building conditions:
  • I was working on a bare linoleum floor.
  • I frequently touched any metal object in reach to ground myself.
  • I don't recall dropping any tools.
  • The mobo and CPU came seperately; I mounted it myself.
  • I lined up the CPU correctly with the notches in the socket. I remember checking and noticing that no pins on the mobo or the CPU were bent.
  • I used the pea method to apply thermal paste. I squeezed out the pea-sized amount, pressed the heatsink down, turned it a little bit to spread some more, and screwed it down from opposite sides in small increments each time. (My HSF is the Cooler Master Hyper 212 Evo, if it's not listed in my specs.) I refrained from lifting it back up as to avoid creating air bubbles.
  • I don't recall the mobo making any snapping or cracking sounds. Of course, a little bit of torque was needed to install various components.

I suppose all that's left is to deconstruct this thing then. That'll be difficult to fit in, but then again, I guess I'll be doing a whole lot of nothing on Valentines Day.

Anyways, I'm still unsure how to tell if the PSU is working properly and I'm fairly uncomfortable with electrocuting myself. If it's worth anything, then it has all the quality control passed stickers on it and all.

Also, could any hardware problem in specific have anything to do with the little skips I'm getting?

Well, have my latest crash dumps.
My System SpecsSystem Spec
03 Apr 2014   #46

Windows 7 Professional 64-bit SP1

Quote   Quote: Originally Posted by Anak View Post
Huge necropost here. Sorry about that. If you want me to create a new thread either here or somewhere else, just tell me. Just please don't ban me or something.

So here's a story of what's been going on over the past, well, month or so.

I finally gave in and put my computer into the shop. Now, they couldn't find anything wrong in particular, but they said that they looked over my crash dumps, and concluded that it was some sort of peripheral that was causing my issues. They told me it was some sort of broken USB product, and that the messages it was sending back and forth between windows and itself were getting hung up. But when i went home and tried all different combinations of various USB, but that didn't change any of the stutter issues I was having.

I then realized something: whenever I start my computer, the little blue wireless connection circle down in the taskbar would always freeze - and then connect to the internet a minute or so later. I concluded that the issue was related to the wireless PCI card I was using. So i pulled that thing out and started using a USB wireless thingy that was laying around - and lo and behold, all the small freezes and stutters that were occurring so rampantly when doing simple things like browsing the internet stopped. I think this was my issue the whole time. So for now, I'm working on getting a wired connection, but for now, i'm using this wireless stick.

I don't really think I'm completely out of the water though. Every so often, my internet just disconnects, seemingly randomly. Also, that blue circle still freezes on startup. I looked in msinfo32, and it says that the card is still installed - but there are two instances of it:

This is the first one, and

Here's the second.

My guess, my computer is getting confused because it still thinks the card is installed. Then again, I have not experience with this, so I need to know what you guys think. I suppose I need to remove all traces that this card was ever installed. Aside from reinstalling Windows again (which I am totally okay with doing), what should I do?

Thanks for your help. And again, apologies for the necro.
My System SpecsSystem Spec
03 Apr 2014   #47

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1

Life is what happens to you while you're busy making other plans.
John Lennon, "Beautiful Boy"English singer & songwriter (1940 - 1980)

Don't worry about the lapse of time, we realize that sometimes, events take a while to come to fruition.

Your guess and supposition to remove the install package for the wireless PCI card would be a good starting point. There are varied ways to do this,
  • Can you locate a program for the wireless PCI card in Control Panel\All Control Panel Items\Programs and Features, and remove/uninstall?
  • Or if there's no Program....

  • Go to Control Panel\All Control Panel Items\Device Manager, find the card under Network Adapters. Right click on it and then click on Properties, and on the Drivers Tab,
  • Click on the Disable button.
  • Follow the prompts.
  • Reboot your machine and check performance.
  • Or If disabling doesn't help....

  • On the same tab start the uninstall with the button at the bottom,
  • Follow the prompts,
  • Reboot your machine and check performance.
My System SpecsSystem Spec
03 Apr 2014   #48

Windows 7 Professional 64-bit SP1

Quote   Quote: Originally Posted by Anak View Post
Strangely, there isn't a program or driver appearing in either window... Now that I think about it, I never installed the drivers for it on this installation of Windows, but it never seemed to matter. It was somehow working as plug-and-play, although it isn't supposed to...?

I'm still sure the card was the problem though. Drivers or not, it was causing problems.
My System SpecsSystem Spec
03 Apr 2014   #49

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1

Plug and Play would recognize the card and install native drivers already included in the Windows 7 OS, but there should be a listing for it in Device Manager (DM). I can't think of any other place it would be listed in DM than Network Adapter.

If you recall the name or get it from the packaging, try searching for it through the Start Menu Search.
My System SpecsSystem Spec
03 Apr 2014   #50

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1

I didn't want you to miss this if I added an edit.

Uninstall a device
Generally, you do not need to use Device Manager to uninstall a Plug and Play device. Simply disconnect the Plug and Play device from your computer. You might have to restart your computer, however, depending on the type of device. For more information, see the instructions provided by the manufacturer of your device.

Source: Uninstall or Reinstall a Device
My System SpecsSystem Spec

 Varied BSODs, Drivers/Memory

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