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Windows 7: BSOD after a fresh install, error 0x0000007A

26 Jan 2014   #1

windows 7 professional 64 bit
BSOD after a fresh install, error 0x0000007A

Hi. I recently managed to get a malware on my computer, the one that locks the computer up demanding payment before it unlocks your files. i just did a fresh install as my files werent very important but my computer while in idel downloading some steam games blue screened. im not sure on how to post dmp files here but i took a screenshot of it open in bluescreen viewer and will try post that.

*note. to see the picture after clicking you must remove the "http\\" from the adress bar and search just the imgur link.

any help would be appreciated. if i have posted image wrong or anyone can tell me how to post a dmp file please do as im new to forums

My System SpecsSystem Spec
26 Jan 2014   #2
Microsoft MVP

Windows 7 Ult. x64

More information is required.

1. Download this .BAT file to your desktop
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.
Attachment 303590

My System SpecsSystem Spec
26 Jan 2014   #3

windows 7 professional 64 bit

i hope i did it right
My System SpecsSystem Spec

26 Jan 2014   #4
Microsoft MVP

Windows 7 Ult. x64

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {20, ffffffffc000009d, fffffa800a125078, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4c830 )

Followup: MachineOwner
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.

You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run. Report details.

Follow this afterwards please:
SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
27 Jan 2014   #5

windows 7 professional 64 bit

didi chkdsk last night. looked at it in event veiwer and came out with this.

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
121088 file records processed. File verification completed.
164 large file records processed. 0 bad file records processed. 2 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
164476 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
121088 file SDs/SIDs processed. Cleaning up 330 unused index entries from index $SII of file 0x9.
Cleaning up 330 unused index entries from index $SDH of file 0x9.
Cleaning up 330 unused security descriptors.
Security descriptor verification completed.
21695 data files processed. CHKDSK is verifying Usn Journal...
35372176 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
121072 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
207110481 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

976527359 KB total disk space.
147766968 KB in 97598 files.
66332 KB in 21696 indexes.
0 KB in bad sectors.
252131 KB in use by the system.
65536 KB occupied by the log file.
828441928 KB available on disk.

4096 bytes in each allocation unit.
244131839 total allocation units on disk.
207110482 allocation units available on disk.

Internal Info:
00 d9 01 00 09 d2 01 00 2a 8d 03 00 00 00 00 00 ........*.......
49 00 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 I...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
My System SpecsSystem Spec

 BSOD after a fresh install, error 0x0000007A

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