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Windows 7: BSOD cant login win32k help please, important files on latoo

27 Jan 2014   #1
coldfire99

windows 7 ultimate
 
 
BSOD cant login win32k help please, important files on latoo

I woke up today to an update and after updating I can no longer login without crashing. BSOD evrrytime, even in safe mode. Help please, I have to get into the computer even if its just to save files and wipe


My System SpecsSystem Spec
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27 Jan 2014   #2
coldfire99

windows 7 ultimate
 
 

The title is supposed to say laptop, sorry typing on phone
My System SpecsSystem Spec
27 Jan 2014   #3
coldfire99

windows 7 ultimate
 
 

I did system restore in cmd, but it looks as if when it restarts next, the same thing will happen. The updates look like they are ready to install. Is there some way I can delete the driver file in order to fix this problem? It was error with Win32k.sys the majority of the times, otherwise it said Blue something error. Unfortunately, I think this a huge pack of updates..Is there a way I can rollback the driver or delete the update file?
My System SpecsSystem Spec
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28 Jan 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

More information is required.

1. Download this .BAT file to your desktop
download
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
28 Jan 2014   #5
coldfire99

windows 7 ultimate
 
 

My System SpecsSystem Spec
29 Jan 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I'll take a look this evening.
My System SpecsSystem Spec
29 Jan 2014   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Unfortunately the zip file doesn't contain a .dmp file for analysis.

Can you boot to desktop now? If so, please follow this:

Dump Files - Configure Windows to Create on BSOD

then when you next get a BSOD, rerun the .bat file instructions I posted earlier and upload the new zip file here again.
My System SpecsSystem Spec
29 Jan 2014   #8
coldfire99

windows 7 ultimate
 
 

I got bsod today. No system restore and can't boot in safe mode
My System SpecsSystem Spec
29 Jan 2014   #9
coldfire99

windows 7 ultimate
 
 

I installed windows on drive c but files are on d, can't I reformat without losing files?
My System SpecsSystem Spec
30 Jan 2014   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Which files are you referring to?
My System SpecsSystem Spec
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 BSOD cant login win32k help please, important files on latoo




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