BSOD Newbie!


  1. Posts : 2
    Windows 7 x64
       #1

    BSOD Newbie!


    Hi, My names Martin and I have a problem BSOD on my computer. My mate is helping me out with the problems so it may take some time to get it all sorted! Thanks for your help. Martin!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi Scooby1.

    A stop 0x116 is a display/graphics related issue.

    Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

    The computer seems to me old, for more or less 3 years. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    The display driver that is installed is not very stable. But I am not seeing any update for your GeForce 6200 with TurboCache . If you know, please update it.

    Let us know the results.

    Edit: Is it nForce? And th GPU driver is a part of it?
    __________________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa80042d3010, fffff8800f2232b0, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+14c2b0 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80042d3010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8800f2232b0, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+14c2b0
    fffff880`0f2232b0 4055            push    rbp
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    STACK_TEXT:  
    fffff880`02db59c8 fffff880`04cba140 : 00000000`00000116 fffffa80`042d3010 fffff880`0f2232b0 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02db59d0 fffff880`04cb9e4a : fffff880`0f2232b0 fffffa80`042d3010 fffffa80`0633bd50 fffffa80`06249410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`02db5a10 fffff880`04d60f13 : fffffa80`042d3010 00000000`00000000 fffffa80`0633bd50 fffffa80`06249410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`02db5a40 fffff880`04d8acf1 : 00000000`ffffffff 00000000`00005a96 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`02db5b20 fffff880`04d89437 : 00000000`00000102 00000000`00000000 00000000`00005a96 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`02db5b50 fffff880`04d5c2d2 : ffffffff`ff676980 fffffa80`06249410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`02db5bf0 fffff880`04d88ff6 : 00000000`00000000 fffffa80`06355b90 00000000`00000080 fffffa80`06249410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`02db5d00 fffff800`02d6d2ea : 00000000`fffffc32 fffffa80`05faab50 fffffa80`039eb6f0 fffffa80`05faab50 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`02db5d40 fffff800`02ac18e6 : fffff800`02c4be80 fffffa80`05faab50 fffff800`02c59cc0 fffff880`02db5e40 : nt!PspSystemThreadStartup+0x5a
    fffff880`02db5d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+14c2b0
    fffff880`0f2232b0 4055            push    rbp
    
    SYMBOL_NAME:  nvlddmkm+14c2b0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  510a2100
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys
    
    FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0f0d7000 fffff880`0fde1000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Thu Jan 31 13:15:04 2013 (510A2100)
        CheckSum:         00CEDB22
        ImageSize:        00D0A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 2
    Windows 7 x64
    Thread Starter
       #3

    Hi ARC. I checked everything as you said and updated GPU driver to latest version. The error still occured. My mate said it might be a codec problem and subsequently removed all the codecs and installed VLC player instead. The computer no longer crashes now and I thank you for your help! Thanks Scooby1
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Welcome, mate.

    Let us know for any further issue.
      My Computer


 

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