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Windows 7: Computer freezing help

20 Feb 2014   #51
Thedoctor44

 

Memtest86 has been running for just over 5 hours now at 7 passes, no errors. Shall I continue over night until the morning? (It's 00:25 where I live now.)


My System SpecsSystem Spec
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20 Feb 2014   #52
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You may as well, it'll do no harm.
My System SpecsSystem Spec
21 Feb 2014   #53
Thedoctor44

 

It ran for over 10 hours at 14 passes with no errors so I'm positive it's not a memory issue.
My System SpecsSystem Spec
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21 Feb 2014   #54
Thedoctor44

 

I tried installing the new driver from What's New | GeForce I think it's 335.23 or something. My computer actually restarted itself when a game was running.

EDIT: I've ran IntelBurnIn test, I ran it 5 times on standard settings. It was successful so I'm sure it's not the CPU.
My System SpecsSystem Spec
22 Feb 2014   #55
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I find myself asking whether you understand (or even know) what you're installing.

Let's start from a baseline, and work from there....

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your reply

DO NOT go off on a tangent and attempt any more 'fixes' without specific instructions from these forums, as it makes it impossible to either predict or analyse the results.

My System SpecsSystem Spec
22 Feb 2014   #56
Thedoctor44

 

I have done a disk check multiple times and nothing err comes up but I will do another one to be sure. I will post the results pack as soon as both tasks have done.

I've even tried to use the auto detect on the GPU on What's New | GeForce
My System SpecsSystem Spec
22 Feb 2014   #57
Thedoctor44

 

Right, I've done everything you asked. The disk check found nothing and neither did the system file checker. Here is the log you requested.
My System SpecsSystem Spec
23 Feb 2014   #58
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's a mass of stuff in there that's not normal.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your reply.

ALSO
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.
My System SpecsSystem Spec
23 Feb 2014   #59
Thedoctor44

 

The component file is too big to upload. I will upload the CheckSUR logs though.
My System SpecsSystem Spec
23 Feb 2014   #60
Thedoctor44

 

I'll upload it to mediafire. Here's the link: www(DOT)mediafire(DOT)com/download/7pojnsqiiio8a1m/COMPONENTS.zip
My System SpecsSystem Spec
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 Computer freezing help




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