BSOD Problem


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    BSOD Problem


    I BSOD sometimes after closing games, or sometimes when im just browsing facebook or youtube and such on google chrome. Any help would be appreciated because I don't know how to decipher it to find my reason for BSODING.
    Last edited by benitopsp; 30 Jan 2014 at 13:54.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi benitopsp.

    If you want to report a BSOD, post it following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks for the link, uploaded my results below with the Diagnostics Tool. I also apologize for not using it earlier.
      My Computer


  4. Posts : 64
    Windows 7 x64
       #4

    Definitely some kind of a display issue.

    This is the address causing the crash: fffff88006cba060

    Looking at the stack pointer I can see it's dxgmms1.sys and was executing function VidSchiSubmitCommandPacketToQueue at the time of exception.

    Have you updated your graphics drivers? Are you running the latest version of DirectX?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    I agree with peebee. Its a display related issue, apparently.
    Code:
    fffff880`06e5faf8  fffff880`03d11b36Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0x45b36
    And on the latest catalyst.
    Code:
    fffff880`03ccc000 fffff880`03d6c000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Sat Dec 07 01:51:45 2013 (52A231D9)
        CheckSum:         0009FEFF
        ImageSize:        000A0000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    In the recent past, AMD 13.12 WHQL causes a lot of BSODs. Uninstall it. Then install the earlier one, 13.9 WHQL.
    Download AMD Catalyst Drivers 13.9 Windows 7 - FileHippo.com

    Let us know the results.
      My Computer


  6. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Unfortunately, I'm running 64 bit so it closes the setup and says that the install is 32 bit. I can't seem to find a 64 bit 13.9 download anywhere.
      My Computer


  7. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Nevermind, I found one in the previous section of the amd website. Installing it and I will let you know soon.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Yes, the official link links to linux drivers only Previous AMD Catalyst? Display Drivers

    Here is one, but I dont know how trustworthy this source is. Old Version of AMD (ATI) Catalyst Drivers Download - OldApps.com
      My Computer


  9. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #9
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

      My Computer


 

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