BSOD basic internet browsing dual screen

giant · 30 Jan 2014

okay so recently my power supply went out after 6years~ so i decided to do a little upgrading and a fresh copy of windows 7 ultimate. Upgraded my processor to 4770k and motherboard to GA-Z87X-UD3H with a seasonic 650w power supply gold rated efficiency. I did however keep my old ram which is 2x2 gbs of ddr 1033~ forgot what brand but they have heatsinks on them. And my graphics card which i replaced about 2 years ago~ amd 6000 series forgot which card but i got a good deal on it.

so a week in im doing some internet browsing maybe hearthstone reddit with hearthstone in the background and skype, i go from one screen to the next to check skype messages boom blue screen. Then i got it again a few days later after switching my display to my tv and turning off one of the monitors and again another time.

I thought it was my ram at first but i did a windows memory test or whatever its called and it came out without 0 errors. so here i am all help is appreciated thankyou.

TL;DR new psu cpu and mobo fresh copy of windows but old gfx car and ram that passed windows memtest. crashes during low stress internet browsing and changing screens said something about memory dump.

YoYo155 · 30 Jan 2014

Welcome to SF giant :).

First step is updating to Service Pack 1:

Code:

Windows 7 Kernel Version 7600 MP (8 procs) Free x64

BugCheck 3B, {c0000005, fffff9600023c9f9, fffff8800603f100, 0}

Probably caused by : win32k.sys ( win32k!MulAssociateSharedSurface+21 )

PROCESS_NAME:  dwm.exe

lmvm win32k
Browse full module list
start             end                 module name
fffff960`00010000 fffff960`0031f000   win32k     (pdb symbols)          c:\my\sym\win32k.pdb\A9F6403F14074E9D8A07D0AA6F0C1CFF2\win32k.pdb
    Loaded symbol image file: win32k.sys
    Mapped memory image file: c:\my\sym\win32k.sys\4A5BC5E030f000\win32k.sys
    Image path: win32k.sys
    Image name: win32k.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Jul 14 02:40:16 2009

Run the system in that configuration for a couple of days or until new BSOD, which ever comes first
post back with the results.

giant · 31 Jan 2014

thank you. installed a lot of updates yesterday lol. It ran a little slow a first but so far no problems ill keep you posted.

YoYo155 · 01 Feb 2014

Thanks for the update, keep them coming :).