Random BSOD'ing: Kernel-power and ntfs.exe?


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    Random BSOD'ing: Kernel-power and ntfs.exe?


    First time posting here, should show how desperate I am to get these issues rectified. Not really sure what is triggering these BSOD's. At first I figured it was due to bad RAM, but now the crashes seem to come in two's. Once out of no where, and then again as soon as I log into my profile. After that, it seems to run fine...until it decides to crash again.

    Fairly new to all this technical stuff as well. For now, I'll have a .txt file attached to this post with info on my crashes. Looking with NirSoft BluescreenView, I've actually had a number of crashes related to different things. It's all spanish to me. And I certainly don't speak spanish. Any help is greatly appreciated!

    Specs 'n Such:
    Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
    ASUSTeK Computer INC. P7P55D-E PRO
    BIOS Date: 06/26/12 19:24:30 Ver: 08.00.15
    RAM: 2.00 GB
    WDC WD10EACS-00D6B0 ATA Device
    AMD Radeon HD 5800 Series
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Last edited by Sh0rtCircuit; 02 Feb 2014 at 17:38.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Sorry. First posted has been updated with requested info.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 24, {1904fb, fffff8800754d918, fffff8800754d170, fffff880012c5340}
    
    Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+227 )
    
    Followup: MachineOwner
    ---------
    As per Carrona.org: STOP 0x00000024: NTFS_FILE_SYSTEM
    Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

    From your system:

    No code has to be inserted here.

    Its low for a 64 bit Ultimate.

    BTW, can you post a report following Windows Genuine and Activation Issue Posting Instructions ?
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #5

    .99GB? That's...odd. To be noted, I originally had 3 sticks of memory installed. One that came with the Rig (a PNY brand of RAM) and 2 I bought separately for more memory. Currently, I have the newly bought sticks in by themselves and removed the PNY, as PNY was never listed as compatible RAM for this particular mobo. Though it still boggles me a bit that I'm barely getting half of their use for some reason.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
    Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
    Windows Product ID: 00426-OEM-8992662-00173
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {3F864AAA-6ED7-44F9-9A86-0C65BF715BCF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3F864AAA-6ED7-44F9-9A86-0C65BF715BCF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3880265357-1005600985-2553331357</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1703   </Version><SMBIOSVersion major="2" minor="6"/><Date>20120626000000.000000+000</Date></BIOS><HWID>8AB00300018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600173-02-1033-7600.0000-1372013
    Installation ID: 005603297225684684135020021111511286881901458173688783
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKM6G
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 2/3/2014 4:30:13 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:17:2013 21:28
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: OAAAAAAACAABAAEAAAACAAAAAQABAAEAJJT2zICWCIX6S8reHL8KgGjWQsZeMvL8Yj2SMspMdlY=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            062612        APIC1924
      FACP            062612        FACP1924
      HPET            062612        OEMHPET 
      MCFG            062612        OEMMCFG 
      OEMB            062612        OEMB1924
      ASPT            062612        PerfTune
      OSFR            062612        OEMOSFR 
      SSDT            DpgPmm        CpuPm
      SLIC            _ASUS_        Notebook
    Requested report.

    But as much as I can gather, are you basically saying that my issues are due to low memory?
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Apparently the issue is low memory. And if you use multiple RAM sticks with mismatched FSB, then you will get the average memory only.
      My Computer


 

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