Frequent BSODs

Lauren · 03 Feb 2014

Hi,

As the title states, I've been getting BSODs for what appears to have been the past several months, with 2 occurring within the past 24 hours. The BSODs occur the most when I am asleep. I did witness one just yesterday (before the one I woke up to just earlier) however it did not seem to generate any report or dumps.

From what I am aware it might be something to do with my drivers. I found they were occurring quite frequently when I updated my graphics driver to the latest version. I tried downgrading back to an earlier version but it didn't help, either.

I play games quite frequently on this (one being a MMORPG, and I tend to have multiple clients of this open and they tend to be idle a lot). I'm also suspecting that these clients might be contributing to this issue, as the game is known to be bad for its memory leaks.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 109
BCP1: A3A039D8A4919770
BCP2: B3B7465EF70FD33A
BCP3: FFFFF8800334D640
BCP4: 0000000000000003
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I have attached a .zip file containing dumps collected from SF Diagnostic Tool.

I hope you can help! I'm not too good at diagnosing these things myself

ICIT2LOL · 04 Feb 2014

Hello and welcome Lauren now just a few simple things you can do are these if you haven't already

https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

https://www.sevenforums.com/tutorials/433-disk-check.html

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download from bleeping computer delete any rubbish found with the malware scans

You might just have a look at the temps and other specs with Speccy or HW Info
the latter is best but it is up to you which one you use.
http://www.piriform.com/speccy/download

http://www.hwinfo.com/download.php download the one in the pic. but don't download any of the other stuff that will pop up for tuning the PC up etc etc On the small screen just hit run.

Lauren · 10 Feb 2014

I have followed the links and done the system file checker, disk check, and malware/spyware scans, everything seemed to be normal and the scanners didn't pick up anything particularly nasty.

I did get another BSOD before I did all of those things, and didn't get another one until yesterday, same BCCode as the one mentioned in the first post.

The only thing I can really think of trying is updating my drivers again.