BSOD in Win7 Ultimate !!!HELP!!!

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  1. Posts : 22
    Windows Vista Ultimate , Windows 7 Ultimate
       #1

    BSOD in Win7 Ultimate !!!HELP!!!


    Hello all.
    I'm new to this forum and the main reason that i m writing is about a Windows 7 BSOD.
    You can see my computer specs on my signature or in my profile.

    The problem is that i have BSOD randomly when i m using my PC. The BSOD happens only in Windows 7 Ultimate. In Windows Vista Ultimate everything runs perfectly.
    Here is the full story: I first installed Windows 7 Ultimate RC (when the RC1 become public for the first time and later the RC2) and after two or three days that everything worked perfectly I get the first BSOD and after that, every one to two hours I have a BSOD. I reinstalled windows 7 and again after one or two days, the same think happened. I believed that the main cause for this is the RC release that I was using. I performed a format and reinstalled Windows Vista Ultimate that I was running till Friday (two months now) with no problems at all. In Friday I got my Ultimate version of Windows 7 and I performed a clean install. Everything worked perfectly till today that the first BSOD came up again, exactly the time that ConvertXtoDVD finished burning a DVD. After that I keep getting BSOD all time.

    I have run memtest for at least 8 hours but I cant find any errors on my memory. Also I have install all the windows updates. All the drivers is the ones that comes with windows 7 except for the graphic card that I install them from Nvidia site. Also the network and the Sound card drivers is the ones that Windows Update gave me.

    The Software that i m using is:
    Avast Professional
    Photoshop CS4
    Internet Download Manger
    ConvertXtoDVD
    Microsoft Office 2007 with SP2 and all the updates
    iTunes
    Revo Uninstaller
    WinRAR
    Windows Live (all the package)

    Please help me because I m loosing my mind here…!
    Thank u in advance and sorry for my English and the long text. )

    Here is the Dump File
      My Computer


  2. Posts : 1,557
    XP, Seven, 2008R2
       #2

    Gwindor said:
    Everything worked perfectly till today that the first BSOD came up again, exactly the time that ConvertXtoDVD finished burning a DVD. After that I keep getting BSOD all time.
    I would suggest that you maybe not use ConvertX to write the DVD. It seems to have installed a 3 year old driver and that could be the cause of the issues.

    Using the program to convert video is fine. But use something else to write the DVD. I personally use ImgBurn
    Last edited by sup3rsprt; 26 Oct 2009 at 13:38.
      My Computer


  3. Posts : 22
    Windows Vista Ultimate , Windows 7 Ultimate
    Thread Starter
       #3

    Thank u for your time but i have download the latest version.
    ConvertxtoDVD.exe 3.8.0.193
    vso_hwe.dll 4.0.4.462
    avcodec.dll 52.30.1.245
    avformat.dll 52.34.0.245
    avutil.dll 50.3.0.245

    This is the info ConvertX gave me aout his version.

    Do u have the same version as me?
    The debbuging of the dump file show this as the cause of the BSOD?
      My Computer


  4. Posts : 1,557
    XP, Seven, 2008R2
       #4

    The file I am referring to is pcouffin.sys (low level access layer for CD/DVD/BD devices -- published by VSO Software) and it is installed along side ConvertX.

    Try reinstalling the latest version of ConvertX. Maybe it will update the driver.
    Last edited by sup3rsprt; 26 Oct 2009 at 13:26.
      My Computer


  5. Posts : 22
    Windows Vista Ultimate , Windows 7 Ultimate
    Thread Starter
       #5

    hmmm
    is there any way to see my self the version of the pcouffin.sys that i m using?
    I m upgrading the ConvertX right now and i want to check if the driver will change.
      My Computer


  6. Posts : 1,557
    XP, Seven, 2008R2
       #6

    Gwindor said:
    hmmm
    is there any way to see my self the version of the pcouffin.sys that i m using?
    I m upgrading the ConvertX right now and i want to check if the driver will change.
    yes, sorry I didn't mention that before.

    You can right-click on the file %systemroot%\system32\drivers\pcouffin.sys and go to Properties. The General tab will tell the date and the version tab will tell the version.
      My Computer


  7. Posts : 22
    Windows Vista Ultimate , Windows 7 Ultimate
    Thread Starter
       #7

    Thanx.

    I just upgrade the ConvertX and now the driver of pcouffin.sys is: 1.37.0.0
    Do we have the same now?
      My Computer


  8. Posts : 1,557
    XP, Seven, 2008R2
       #8

    Yes mine is version 1.37.0.0

    Creation date is October 7, 2009
      My Computer


  9. Posts : 11,840
    64-bit Windows 8.1 Pro
       #9

    I would seriously consider following sup3rsprts' advice.. To chose a program over system stability is foolish in my opinion...
      My Computer


  10. Posts : 22
    Windows Vista Ultimate , Windows 7 Ultimate
    Thread Starter
       #10

    ok mine creation, modified and accessed date is 22 October 2009 (all the same)...
    This is the only error the dump file shows? i m asking u because the previous times i had BSOD i wasn't using ConvertX...
      My Computer


 
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